EMEA Platform Support Engineer — ML Infra in Production

EMEA Platform Support Engineer — ML Infra in Production

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Lightning AI

At a Glance

  • Tasks: Support ML engineers by diagnosing and resolving complex issues in production environments.
  • Company: Lightning AI, a leader in AI technology, based in London.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Join us to shape the future of machine learning applications and make a real impact.
  • Qualifications: Strong background in Kubernetes, Linux systems, and machine learning infrastructure.

The predicted salary is between 60000 - 80000 £ per year.

Lightning AI seeks a Platform Support Engineer in London to support ML engineers with large-scale AI workloads. In this hybrid role, you will partner with customer teams, diagnosing and resolving complex issues in production environments, ensuring reliability and improving operational efficiency.

The ideal candidate has a strong background in Kubernetes and Linux systems, along with experience in machine learning infrastructure. Join us to contribute to the next generation of ML applications.

EMEA Platform Support Engineer — ML Infra in Production employer: Lightning AI

Lightning AI is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a strong focus on employee growth, we provide ample opportunities for professional development while working on cutting-edge machine learning technologies. Our hybrid work model ensures flexibility, allowing you to balance your personal and professional life effectively, making it a rewarding place to advance your career in the rapidly evolving field of AI.

Lightning AI

Contact Details:

Lightning AI Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land EMEA Platform Support Engineer — ML Infra in Production

Tip Number 1

Network like a pro! Reach out to current employees at Lightning AI on LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral.

Tip Number 2

Show off your skills! Prepare a mini-project or case study that highlights your experience with Kubernetes and Linux systems. This will not only impress but also demonstrate your hands-on expertise.

Tip Number 3

Practice makes perfect! Get ready for those technical interviews by brushing up on common ML infrastructure challenges. We recommend mock interviews with friends or using online platforms to simulate the real deal.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Lightning AI.

We think you need these skills to ace EMEA Platform Support Engineer — ML Infra in Production

Kubernetes
Linux Systems
Machine Learning Infrastructure
Problem Diagnosis
Issue Resolution
Operational Efficiency
Collaboration

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with Kubernetes, Linux systems, and machine learning infrastructure. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Platform Support Engineer role and how you can contribute to our mission at Lightning AI. Keep it engaging and personal – we love to see your personality!

Showcase Problem-Solving Skills:In your application, highlight specific examples where you've diagnosed and resolved complex issues in production environments. We’re looking for candidates who can demonstrate their ability to improve operational efficiency, so share those success stories!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Lightning AI!

How to prepare for a job interview at Lightning AI

Know Your Tech Inside Out

Make sure you brush up on your Kubernetes and Linux systems knowledge. Be ready to discuss specific scenarios where you've used these technologies to solve problems, especially in production environments.

Showcase Your Problem-Solving Skills

Prepare to share examples of complex issues you've diagnosed and resolved. Think about how you can demonstrate your analytical thinking and operational efficiency improvements in past roles.

Understand the Company’s Vision

Familiarise yourself with Lightning AI's mission and the role of ML in their applications. This will help you align your answers with their goals and show that you're genuinely interested in contributing to their success.

Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, challenges they face, and how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.