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For Companies At a Glance
- Tasks: Lead shifts, deliver exceptional customer service, and train a passionate team.
- Company: Join a historic pub in Battersea with a vibrant atmosphere.
- Benefits: Weekly pay, free meals, 28 days holiday, and discounts at Young's Pubs.
- Other info: Dynamic team environment with ongoing training and development opportunities.
- Why this job: Be part of a heritage brand and grow your career in hospitality.
- Qualifications: Passion for customer service and team leadership skills.
The predicted salary is between 24000 - 30000 £ per year.
A lovely old pub in Battersea. Serving the punters since 1865, we now boast a beautiful saloon bar, capable of hosting a variety of events, drinkers and diners. We also have Battersea's best garden, tucked away from the busy Battersea Park Road and a real sunspot. Open for lunch daily and a great bit of evening dining trade too. We like to show some sport, but we do it the right way, without intruding on the people who love coming to the pub and enjoying some time together. Excellent transport links, with Clapham and Battersea Stations all a short walk or bus journey away. There is even on-street parking should you need it.
What We Offer Our Supervisors:
- Experienced GM leading the way and teaching you everything you need to progress
- Access to our Career Pathway, Apprenticeships and training and development courses
- Flexible weeks, as we share the time off as much as we do the time on
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to lead shifts safely and effectively with the support of higher management. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Youngs & The Lighthouse:
You will be joining a true heritage brand, as Youngs have been in business since 1831. The Lighthouse has been a part of the greater Youngs family since March 2024 and the business continues to grow year-on-year. No pub is complete without a stellar team behind it and you will be joining one of established professionals, most of whom are in their fourth year of service here, but now we look to add quality to an already highly capable team. That could be you!
Supervisor employer: Lighthouse
Contact Detail:
Lighthouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. Chat with the staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your passion for hospitality! When you’re chatting with the hiring team, share stories about your experiences in customer service. Highlight how you’ve gone above and beyond to make guests feel welcome – it’s all about those personal touches!
✨Tip Number 3
Be ready to discuss training and development. Since they value ongoing growth, come prepared with ideas on how you can help train and motivate the team. This shows you’re not just looking for a job, but a career where you can make a real impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the company culture, which can help you tailor your approach when you land that interview.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through. We want to see that you genuinely care about delivering exceptional customer service and building rapport with both customers and the team.
Tailor Your Application: Make sure to tailor your application to reflect the specific qualities we’re looking for in a Supervisor. Highlight your experience in training teams and leading shifts, as these are key aspects of the role.
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for someone who fits well with our established team, so show us who you are and what makes you a great fit for The Lighthouse.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Lighthouse
✨Know the Pub Inside Out
Before your interview, make sure you familiarise yourself with the pub's history and its offerings. Understanding the unique aspects of the pub, like its beautiful garden and the atmosphere it creates, will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your passion for delivering great service and your ability to build rapport with both customers and team members.
✨Highlight Your Leadership Experience
Since you'll be leading shifts, it's important to showcase any previous leadership roles you've had. Talk about how you've trained or mentored others, and how you handle challenges in a team setting. This will reassure them that you're ready to take on the responsibilities of a Supervisor.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how the team collaborates during busy shifts. This shows your commitment to growth and your interest in being part of their established team.