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- Tasks: Lead a passionate team, ensuring exceptional customer service and smooth pub operations.
- Company: Join a historic pub brand with a vibrant atmosphere and a strong community spirit.
- Benefits: Competitive pay, free meals, 28 days holiday, and discounts at all Young's Pubs.
- Other info: Flexible working hours and a supportive environment for career progression.
- Why this job: Be part of a dynamic team and grow your career in hospitality with ongoing development.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
A lovely old pub in Battersea. Serving the punters since 1865, we boast a beautiful saloon bar, capable of hosting a variety of events, drinkers and diners. We also have Battersea's best garden, tucked away from the busy Battersea Park Road and a real sunspot. Open for lunch daily and a great bit of evening dining trade too. We like to show some sport, but we do it the right way, without intruding on the people who love coming to the pub and enjoying some time together. Excellent transport links, with Clapham and Battersea Stations all a short walk or bus journey away. There is even on-street parking should you need it.
You will be joining a true heritage brand, as Young's have been in business since 1831. The Lighthouse has been a part of the greater Young's family since March 2024 and the business continues to grow year-on-year. No pub is complete without a stellar team behind it and you will be joining one of established professionals, most of whom are in their fourth year of service here, but now we look to add quality to an already highly capable team. That could be you!
What We Offer Our Deputy Managers
- Development towards General Manager - the majority of our GM appointments are internal
- An experienced GM leading and showing you the way
- Access to our Career Pathway, Apprenticeships and training and development courses
- Flexible weeks, as we share the time off as much as we do the time on
- Competitive pay and excellent service charge on top, weekly
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
We will complete the daily tasks required to run a successful business together, to a high standard. These include stock taking, ordering, marketing, training, compliance management and menu development and much, much more. The management team here share the workload and help each other to help grow the business and progress along the career path. You could be the newest member of our family!
Deputy Manager employer: Lighthouse
Contact Detail:
Lighthouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Get to know the pub scene in Battersea! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only help you understand the vibe but also give you a chance to network and make connections that could lead to job opportunities.
✨Tip Number 2
Show your passion for hospitality during interviews. Share stories about your experiences in customer service and how you've gone above and beyond for guests. We love hearing about your enthusiasm and commitment to creating memorable experiences!
✨Tip Number 3
Don’t just apply online; follow up with a visit! Pop into the pub, introduce yourself, and express your interest in the Deputy Manager position. This personal touch can set you apart from other candidates and show us you're genuinely keen on joining our team.
✨Tip Number 4
Prepare some thoughtful questions for your interview. Ask about the team dynamics, training opportunities, or how we celebrate successes at the pub. This shows us you're serious about your role and eager to contribute to our thriving community.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and leading a team. Share any relevant experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager role. Highlight your management experience and any specific skills that align with what we’re looking for. This helps us see how you fit into our pub's culture and values.
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who will fit in with our established team, so let us know what makes you unique and how you can contribute to our pub’s success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lighthouse
✨Know the Pub's History
Familiarise yourself with the pub's rich history and its connection to Young's. Being able to discuss how the pub has evolved since 1865 will show your genuine interest and respect for the establishment.
✨Showcase Your Customer Service Passion
Prepare examples of how you've delivered exceptional customer service in the past. Highlight specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Deputy Manager role.
✨Team Management Experience
Be ready to discuss your approach to team management. Share experiences where you've successfully trained or motivated a team, as well as how you handle conflicts or challenges within a team setting.
✨Discuss Your Vision for the Pub
Think about what you can bring to the pub in terms of menu development, marketing strategies, or event ideas. Presenting a clear vision for how you can contribute to the pub's success will demonstrate your proactive approach and commitment to growth.