At a Glance
- Tasks: Lead a passionate team, ensuring exceptional customer service and smooth pub operations.
- Company: Join a historic pub in Battersea, part of the Young's family since 2024.
- Benefits: Competitive pay, free meals, 28 days holiday, and discounts at all Young's pubs.
- Other info: Flexible working hours and opportunities for professional development await you.
- Why this job: Be part of a vibrant team and grow your career in hospitality with us.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
A lovely old pub in Battersea, serving the punters since 1865, boasts a beautiful saloon bar, capable of hosting a variety of events, drinkers and diners. We also have Battersea's best garden, tucked away from the busy Battersea Park Road and a real sunspot. Open for lunch daily and a great bit of evening dining trade too. We like to show some sport, but we do it the right way, without intruding on the people who love coming to the pub and enjoying some time together. Excellent transport links, with Clapham and Battersea Stations all a short walk or bus journey away. There is even on-street parking should you need it.
You will be joining a true heritage brand, as Young's have been in business since 1831. The Lighthouse has been a part of the greater Young's family since March 2024 and the business continues to grow year-on-year. No pub is complete without a stellar team behind it and you will be joining one of established professionals, most of whom are in their fourth year of service here, but now we look to add quality to an already highly capable team.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- An experienced GM leading and showing you the way
- Access to our Career Pathway, Apprenticeships and training and development courses
- Flexible weeks, as we share the time off as much as we do the time on
- Competitive pay and excellent service charge on top, weekly
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food-focused pub. As the successful Deputy Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
We will complete the daily tasks required to run a successful business together, to a high standard. These include stock taking, ordering, marketing, training, compliance management and menu development and much, much more. The management team here share the workload and help each other to help grow the business and progress along the career path.
Deputy Manager employer: Lighthouse
Lighthouse is an exceptional employer that fosters a collaborative and innovative work culture, where employees are encouraged to grow their skills and take ownership of their projects. With a comprehensive benefits package, including 25 days of annual leave, and a commitment to diversity and inclusion, Lighthouse provides a supportive environment for career development in the fast-paced field of eDiscovery. This role as an Associate Project Manager offers unique opportunities to engage with diverse client matters while working alongside compassionate and driven colleagues who value teamwork and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lighthouse. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lighthouse
Don't be shy about reaching out to Lighthouse directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lighthouse and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lighthouse
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
