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For Companies At a Glance
- Tasks: Lead IT support and enhance services across our schools.
- Company: Join a dynamic Multi-Academy Trust focused on innovation.
- Benefits: Enjoy a competitive salary, pension scheme, and employee discounts.
- Why this job: Make a real difference in education through technology.
- Qualifications: Experience in IT support and excellent customer service skills.
- Other info: Opportunities for growth in a supportive environment.
The predicted salary is between 32061 - 34434 Ā£ per year.
Supporting documents
Location: Chew Valley Secondary School
Start Date: As soon as possible
Contract: Permanent
Hours: 37 per week
Grade: JG6, SCP 19 ā 23
Salary: Ā£32,061 - Ā£34,434
The Role
Are you an experienced IT professional looking for a challenging and rewarding role? The Trust is seeking a dedicated Senior IT Technician to join our fast-paced team and contribute to the successful delivery of IT services across our sites. The postholder will support the development of IT within the Trust and lead provision of continuous improvements to the provision and execution of the Operational Helpdesk management and task overview of the IT Support Team. Customer service skills are essential to provide 2nd/3rd line and elevated IT Support for employees, students and parents of all Trust locations. The role is for 37 hours per week, all year round, working Monday to Friday. If you have the relevant experience, aptitude and motivation, and relish the challenge of a demanding role, we want to hear from you.
Our Trust
Join our dynamic and supportive Multi-Academy Trust, where we are committed to delivering outstanding education and IT services across our schools. We are passionate about innovation, technology, and providing an exceptional learning environment for our students. Lighthouse Schools Partnership is a Multi-Academy Trust (MAT) of 34 schools. The Trust is cross-phase and includes Infant, Junior, Primary and Secondary schools. The Lighthouse Schools Partnership offers an excellent benefits package including contributory pension scheme, a comprehensive employee assistance programme and benefits (offering discounts on shopping), cycle to work scheme and on-site parking.
How to apply
Please apply by completing an application form through our Lighthouse Schools Partnership recruitment system, iTrent. All applicants are advised to refer to the Job Description before submitting an application. We reserve the right to close the vacancy early if a suitable candidate is found. Please be advised, in accordance with our Safeguarding Policy, we do not accept CVās. Those who are successful from shortlisting will be contacted to advise of the interview arrangements. Applications for this post will close on Monday 16 February 2026. Shortlisting Date: Wednesday 18 February 2026. Interview Date: Wednesday 25 February 2026.
Safeguarding Statement
The Lighthouse Schools Partnership is committed to safeguarding and promoting the welfare of children, young people & vulnerable adults and expects all in its community to share this commitment. Suitability to work with children and young people will form part of the selection process. As part of the shortlisting process an online search will be carried out. All appointments will be subject to vetting, including an enhanced DBS check. A copy of our Safeguarding Policy can be found on the Trust website. We are also committed to creating a diverse and inclusive workplace and welcome applications from all suitably qualified candidates, particularly those from underrepresented groups.
Senior IT Technician in Portishead employer: Lighthouse Schools Partnership
Contact Detail:
Lighthouse Schools Partnership Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Senior IT Technician in Portishead
āØTip Number 1
Get to know the company! Research the Lighthouse Schools Partnership and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
āØTip Number 2
Practice your customer service skills! As a Senior IT Technician, you'll need to provide top-notch support. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
āØTip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local tech meetups. Building relationships can give you insider info about the role and might even lead to a referral!
āØTip Number 4
Apply through our website! Make sure to complete the application form on the Lighthouse Schools Partnership recruitment system, iTrent. Itās the best way to ensure your application gets noticed and processed quickly.
We think you need these skills to ace Senior IT Technician in Portishead
Some tips for your application š«”
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Itās packed with info about what weāre looking for in a Senior IT Technician, so make sure you understand the role and how your experience fits in.
Tailor Your Application: Donāt just send a generic application! We want to see how your skills and experiences relate specifically to this role. Highlight your customer service skills and any relevant IT support experience to show us youāre the right fit.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the position.
Apply Through Our Website: Make sure to submit your application through our Lighthouse Schools Partnership recruitment system, iTrent. Itās the best way for us to receive your application and ensures youāre considered for the role!
How to prepare for a job interview at Lighthouse Schools Partnership
āØKnow Your Stuff
Make sure you brush up on your technical skills and knowledge relevant to the role of a Senior IT Technician. Be prepared to discuss specific technologies, troubleshooting methods, and any relevant experience you've had in providing 2nd/3rd line support.
āØShowcase Your Customer Service Skills
Since this role involves supporting employees, students, and parents, it's crucial to demonstrate your customer service abilities. Think of examples where you've successfully resolved issues or improved user experiences, and be ready to share these during the interview.
āØUnderstand the Trust's Values
Familiarise yourself with the Lighthouse Schools Partnership and its commitment to innovation and education. Showing that you align with their values and understand their mission will set you apart as a candidate who is genuinely interested in contributing to their goals.
āØPrepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the role, team dynamics, and future projects. This not only shows your interest but also helps you gauge if the position is the right fit for you.
