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For Companies At a Glance
- Tasks: Provide top-notch IT support and enhance services across multiple educational sites.
- Company: Join a forward-thinking Multi-Academy Trust in vibrant Bristol.
- Benefits: Enjoy great benefits, including competitive pay and a supportive work environment.
- Why this job: Make a real difference in education by improving IT services for students and staff.
- Qualifications: Strong customer service skills and experience in IT support are essential.
- Other info: Be part of a dynamic team with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A Multi-Academy Trust is seeking a dedicated Senior IT Technician to join the team in Bristol. You will work 37 hours per week to support IT services across all sites, ensuring high-quality 2nd/3rd line support for employees and students.
The ideal candidate will have strong customer service skills and experience in IT support, motivated to deliver continuous improvement in IT services. The position offers excellent benefits and the chance to contribute to a dynamic educational environment.
Senior IT Technician - Education IT & Support Lead in Bristol employer: Lighthouse Schools Partnership
Contact Detail:
Lighthouse Schools Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Technician - Education IT & Support Lead in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees or alumni from the Multi-Academy Trust on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio showcasing your IT support projects or any improvements you've made in previous roles. This will help us see how you can contribute to enhancing IT services.
✨Tip Number 3
Practice makes perfect! Get ready for those tricky interview questions by rehearsing your responses. Focus on your customer service experiences and how you've tackled challenges in IT support.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Senior IT Technician - Education IT & Support Lead in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and customer service. We want to see how your skills align with the role of Senior IT Technician, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting IT in an educational environment. We love seeing candidates who are motivated to make a difference.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT challenges in the past. We’re looking for someone who can provide high-quality 2nd/3rd line support, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lighthouse Schools Partnership
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills listed in the job description. Be ready to discuss your experience with 2nd and 3rd line support, as well as any specific technologies or systems relevant to the role. This will show that you're not just a good fit, but that you’re genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves supporting both employees and students, be prepared to share examples of how you've provided excellent customer service in past roles. Think about specific situations where you resolved issues effectively and how you communicated with users to ensure they felt supported.
✨Demonstrate Continuous Improvement Mindset
The job mentions a focus on continuous improvement in IT services. Come prepared with ideas or examples of how you've contributed to improving IT processes or services in previous positions. This shows that you’re proactive and committed to enhancing the user experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current IT challenges the Multi-Academy Trust is facing or how they measure success in this role. This not only shows your interest but also helps you gauge if the environment aligns with your career goals.
