Senior IT Technician in Bristol

Senior IT Technician in Bristol

Bristol Full-Time 30000 £ / year No home office possible
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At a Glance

  • Tasks: Lead IT support and enhance services across our schools.
  • Company: Join a dynamic Multi-Academy Trust dedicated to innovation.
  • Benefits: Enjoy a competitive salary, pension scheme, and employee discounts.
  • Why this job: Make a real difference in education through technology.
  • Qualifications: Experience in IT support and excellent customer service skills.
  • Other info: Opportunities for growth in a supportive environment.

Salary: £32,061 - £34,434

Contractual hours: 37

Basis: Full Time

Job type: Support Staff - Other

Job category: Information Technology

Date posted: 20/01/2026

Job reference: LSP-S049

Start Date: As soon as possible

Contract: Permanent

Hours: 37 per week

Grade: JG6, SCP 1923

The Role

Are you an experienced IT professional looking for a challenging and rewarding role? The Trust is seeking a dedicated Senior IT Technician to join our fast-paced team and contribute to the successful delivery of IT services across our sites. The role will be based at our Chew Valley Secondary School but travel to other Trust sites may be involved. The postholder will support the development of IT within the Trust and lead provision of continuous improvements to the provision and execution of the Operational Helpdesk management and task overview of the IT Support Team. Customer service skills are essential to provide 2nd/3rd line and elevated IT Support for employees, students and parents of all Trust locations. The role is for 37 hours per week, all year round, working Monday to Friday.

If you have the relevant experience, aptitude and motivation, and relish the challenge of a demanding role, we want to hear from you.

Our Trust

Join our dynamic and supportive Multi-Academy Trust, where we are committed to delivering outstanding education and IT services across our schools. We are passionate about innovation, technology, and providing an exceptional learning environment for our students. Lighthouse Schools Partnership is a Multi-Academy Trust (MAT) of 34 schools. The Trust is cross-phase and includes Infant, Junior, Primary and Secondary schools. The Lighthouse Schools Partnership offers an excellent benefits package including contributory pension scheme, a comprehensive employee assistance programme and benefits (offering discounts on shopping), cycle to work scheme and on-site parking.

How to apply & Safeguarding

Please apply by completing an application form through our Lighthouse Schools Partnership recruitment system, iTrent. All applicants are advised to refer to the Job Description before submitting an application. We reserve the right to close the vacancy early if a suitable candidate is found. Please be advised, in accordance with our Safeguarding Policy, we do not accept CVs. Those who are successful from shortlisting will be contacted to advise of the interview arrangements. Applications for this post will close on Monday 16 February 2026. Shortlisting Date: Wednesday 18 February 2026. Interview Date: Wednesday 25 February 2026.

Safeguarding Statement

The Lighthouse Schools Partnership is committed to safeguarding and promoting the welfare of children, young people & vulnerable adults and expects all in its community to share this commitment. Suitability to work with children and young people will form part of the selection process. As part of the shortlisting process an online search will be carried out. All appointments will be subject to vetting, including an enhanced DBS check. A copy of our Safeguarding Policy can be found on the Trust website. We are also committed to creating a diverse and inclusive workplace and welcome applications from all suitably qualified candidates, particularly those from underrepresented groups.

Senior IT Technician in Bristol employer: Lighthouse Schools Partnership

Join the Lighthouse Schools Partnership, a dynamic Multi-Academy Trust dedicated to delivering exceptional education and IT services across 34 schools. As a Senior IT Technician, you will thrive in a supportive environment that values innovation and professional growth, with access to a comprehensive benefits package including a contributory pension scheme, employee assistance programme, and opportunities for continuous improvement in your role. Located at Chew Valley Secondary School, this position offers a rewarding chance to make a meaningful impact on the educational experience of students and staff alike.
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Contact Detail:

Lighthouse Schools Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior IT Technician in Bristol

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT field, especially those who might have insights into the role of Senior IT Technician. A friendly chat can sometimes lead to opportunities that aren’t even advertised!

✨Tip Number 2

Prepare for the interview by brushing up on your technical skills and customer service scenarios. Think about how you can demonstrate your experience in providing 2nd/3rd line support and leading a team. We want to see your passion for IT and how you can contribute to our Trust!

✨Tip Number 3

Don’t forget to research the Lighthouse Schools Partnership! Understanding our mission and values will help you tailor your responses during the interview. Show us that you’re not just looking for any job, but that you genuinely want to be part of our community.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team. Remember, we’re excited to hear from candidates who are ready to take on this rewarding challenge!

We think you need these skills to ace Senior IT Technician in Bristol

IT Support
Customer Service Skills
2nd Line Support
3rd Line Support
Operational Helpdesk Management
Team Leadership
Continuous Improvement
Technical Troubleshooting
Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Senior IT Technician, so make sure you understand the role and how your skills fit in.

Tailor Your Application: Don’t just send a generic application! We want to see how your experience aligns with our needs. Highlight relevant skills and experiences that show you’re the perfect fit for our team.

Show Off Your Customer Service Skills: Since this role involves supporting employees, students, and parents, it’s crucial to showcase your customer service skills. Share examples of how you’ve provided excellent support in the past!

Apply Through Our Website: Make sure to apply through our Lighthouse Schools Partnership recruitment system, iTrent. It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re following our process!

How to prepare for a job interview at Lighthouse Schools Partnership

✨Know Your Tech Inside Out

As a Senior IT Technician, you'll need to demonstrate your technical expertise. Brush up on the latest IT trends and tools relevant to the role. Be prepared to discuss specific technologies you've worked with and how they can benefit the Trust's IT services.

✨Showcase Your Customer Service Skills

This role requires excellent customer service skills, so think of examples where you've successfully resolved IT issues for users. Prepare to explain how you handle difficult situations and ensure a positive experience for employees, students, and parents.

✨Understand the Trust's Vision

Familiarise yourself with the Lighthouse Schools Partnership and its commitment to innovation and technology in education. Be ready to discuss how your experience aligns with their goals and how you can contribute to enhancing IT services across their schools.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, and the Trust's future plans for IT development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Senior IT Technician in Bristol
Lighthouse Schools Partnership
Location: Bristol

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