At a Glance
- Tasks: Provide high-level admin support and ensure operational excellence across departments.
- Company: Fast-paced organisation in the property and insurance sectors with a collaborative culture.
- Benefits: £23k salary, free parking, casual dress, team events, and a 45-minute lunch break.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a growing team and make a real impact in client support and service delivery.
- Qualifications: Experience in office administration and proficiency in Microsoft Office required.
The predicted salary is between 31500 - 38500 £ per year.
Our client is a professional and fast-paced organisation supporting the property and insurance sectors. Their dedicated team provides specialist services with precision, care, and client-focused delivery. They foster a culture of detail and integrity, with a strong emphasis on collaboration and continuous improvement.
This is an exciting opportunity to join a growing Property & Insurance Support Services Team based in Colchester. As an Office Administrator, you will play a vital role in ensuring operational excellence across departments, maintaining accuracy in reporting and supporting exceptional service delivery. This is a varied role where your eye for detail and proactive approach will shine.
Duties (include but are not limited to):
- Provide high-level administrative support across departments
- Monitor inboxes and dashboards
- Schedule appointments and manage calendars
- Quality-check and proof survey reports prior to client distribution
- Respond to telephone and email queries professionally
- Maintain and update internal databases accurately
- Handle inbound and outbound calls
- Support the delivery of services in line with KPIs
- Collaborate with colleagues to ensure client satisfaction
Person Specification:
Experience Required:
- Office administration experience
- Familiarity with web-based databases
- Experience in insurance or property sectors (desirable)
Skills & Attributes:
- Confident telephone manner and clear communication
- Strong problem-solving and organisational skills
- Proficient in Microsoft Office (Excel, Word, Outlook)
- GCSE Maths and English (Grade A-C or equivalent)
- Able to follow instructions and meet deadlines
- High attention to detail with an understanding of wider business impact
- Positive, assertive, and self-motivated
- Team-oriented with excellent interpersonal skills
DBS/criminal records check to be carried out by employer: Yes
Office Administrator employer: Lighthouse Personnel LTD
As a leading property developer in Harwich, our client offers an exceptional work environment that prioritises employee growth and development. With a strong focus on customer service and innovative housing solutions, employees enjoy a collaborative culture, competitive salary, and the potential for flexible working hours, making it an ideal place for those looking to thrive in the property sales sector.
