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- Tasks: Welcome new clients and guide them through implementing safety solutions.
- Company: Join a world leader in wirelessly connected safety products that save lives.
- Benefits: Earn £35k-£40k, enjoy hybrid work, 25 days leave, and travel opportunities.
- Why this job: Make an immediate impact in a fast-paced environment while building strong client relationships.
- Qualifications: Fluent in French and Italian, tech-savvy, with strong organisational and communication skills.
- Other info: Project coordination experience preferred; adaptable individuals eager to learn are also welcome.
The predicted salary is between 28000 - 32000 £ per year.
The company is a world leader in the development and manufacturing of wirelessly connected safety products. They offer the broadest and most complete portfolio available in the industry. Their products are designed to save lives and monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of the planet. Their products are used to keep people safe in the event of falls, missed check-ins, man-down and exposure to explosive or toxic gas.
Our fast-growing client is seeking a dynamic and driven Implementation Coordinator to join their team. In this pivotal role, you will be at the forefront of welcoming new clients, guiding them through the implementation of their safety solutions. Your primary focus will be helping customers navigate configurable options and make informed decisions that best suit their organizational needs. With a world-class portfolio of products, our client needs someone who is passionate about safety and excited to make an immediate impact from day one.
Job Duties
- Serve as the primary contact for new clients and those undergoing major account changes, ensuring smooth and successful implementations.
- Understand client needs by gathering requirements for successful deployments and providing effective change management support.
- Lead the setup of customized online account structures, ensuring optimal configurations for each client.
- Provide comprehensive training on hardware, software, and data analytics to help clients fully leverage products and services.
- Build strong, lasting relationships with clients from day one, setting the stage for ongoing success and collaboration.
- Manage multiple deployments simultaneously, ensuring on-time delivery and scope adherence.
- Oversee the full project lifecycle, from initiation through to execution, resolving any challenges that arise.
- Design custom account structures tailored to client needs, optimizing usage, growth, and lead engaging training sessions for both end-users and executives, in-person and online.
- Stay up to date with our client’s offerings, becoming an expert on products and best implementation practices.
- Proactively manage client expectations, providing strategic recommendations and ensuring alignment throughout project delivery.
- Continuously seek process improvements to drive efficiency and enhance effectiveness.
- Support field trials and new product rollouts, working with teams to ensure clear communication and smooth transitions.
- Share key insights and learnings with internal teams to drive continuous improvement.
Benefits
- £35k-£40k
- Monday - Friday | 8:30am-5pm
- Colchester (Hybrid)
- 25 days annual leave
- Fast paced and fluid environment
- Growing Company
- UK & European Travel Required
- Strong Technical Knowledge
- Client Implementation
- Deployment
Applicant Specification
- Tech savvy and able to quickly learn our client's product offerings.
- Superior organizational skills, able to manage 50+ clients and projects simultaneously, adjusting priorities as needed.
- Must speak French and Italian fluently.
- Project coordination experience, or candidates eager to learn also considered.
- Strong communication skills, able to engage and build rapport with stakeholders at all levels.
- Detail-oriented and accurate, ensuring high quality execution of all tasks.
- Proficient in Microsoft Suite, CRM & ERP systems, and project management tools.
- Ability to travel as needed.
- Customer-centric, placing clients' needs at the core of your decisions and actions.
- Adaptable and thrive in fast-paced environments, adjusting to changing priorities.
- Organized and excel at managing multiple tasks and deadlines, keeping projects on track while maintaining high standards of quality.
- A self-starter with the drive to take initiative, overcome challenges, and deliver exceptional results.
- Positive person, committed to building relationships and fostering strong connections with clients.
- A proactive listener, seeking feedback to foster continuous improvements.
- A collaborative team player, taking ownership to drive collective success.
All employees will have a DBS check undertaken on offer of employment.
PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL. If you have been successful, we will contact you by phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.
Client Implementation Coordinator (French and Italian Speaking) employer: Lighthouse Personnel LTD
Contact Detail:
Lighthouse Personnel LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Implementation Coordinator (French and Italian Speaking)
✨Tip Number 1
Familiarise yourself with the company's product offerings and their unique features. Understanding how these safety solutions work will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your project management skills, especially if you have experience managing multiple clients or projects. Being able to discuss specific examples of how you've successfully coordinated projects will set you apart from other candidates.
✨Tip Number 3
Since this role requires fluency in French and Italian, practice your language skills in a professional context. Consider role-playing scenarios where you might need to communicate with clients in these languages to build your confidence.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Client Implementation Coordinator (French and Italian Speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project coordination and client management. Emphasise your fluency in French and Italian, as well as any technical skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for safety and your ability to manage multiple projects. Mention specific examples of how you've successfully implemented solutions or built strong client relationships in the past.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and adaptability. Use bullet points to make these skills stand out, especially those mentioned in the job description.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with a company that prioritises safety. Mention how you can contribute to their mission and your eagerness to learn and grow within the role.
How to prepare for a job interview at Lighthouse Personnel LTD
✨Showcase Your Language Skills
Since the role requires fluency in French and Italian, be prepared to demonstrate your language skills during the interview. You might be asked to converse in both languages, so practice common phrases and industry-specific terminology to impress your interviewers.
✨Understand the Product Portfolio
Familiarise yourself with the company's safety products and their applications. Being knowledgeable about their offerings will not only show your enthusiasm for the role but also help you answer questions more effectively and engage in meaningful discussions.
✨Emphasise Your Organisational Skills
The job involves managing multiple clients and projects simultaneously. Prepare examples from your past experiences that highlight your organisational skills and ability to prioritise tasks effectively, ensuring you can handle the fast-paced environment.
✨Demonstrate a Customer-Centric Approach
As a Client Implementation Coordinator, your focus will be on client needs. Be ready to discuss how you've successfully built relationships with clients in the past and how you plan to ensure their satisfaction and success with the company's products.
