Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the front desk team and create unforgettable guest experiences.
- Company: Join a top hospitality group at Courtyard by Marriott - Luton Airport.
- Benefits: Enjoy competitive pay, career growth, and a vibrant work atmosphere.
- Why this job: Make a real difference in guest satisfaction and lead a passionate team.
- Qualifications: Supervisory experience in hotel reception and strong communication skills.
- Other info: Dynamic environment with plenty of opportunities for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading hospitality group in the United Kingdom is seeking a Reception Supervisor for the Courtyard by Marriott - Luton Airport. This role involves leading a dedicated front desk team, ensuring exceptional guest experiences, and collaborating with various hotel departments.
Candidates should have:
- Supervisory experience in hotel reception
- Excellent communication skills
- A passion for guest service
The position offers competitive pay, career growth opportunities, and a vibrant working environment.
Reception Supervisor: Lead Front Desk & Guest Experience employer: Lighthouse Hotel Management
Contact Detail:
Lighthouse Hotel Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor: Lead Front Desk & Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Courtyard by Marriott or similar hotels. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest service shine through. Share stories that highlight your supervisory experience and how you've created memorable experiences for guests in the past.
✨Tip Number 3
Research the hotel! Familiarise yourself with Courtyard by Marriott's values and recent news. This will not only help you tailor your answers but also show the interviewers that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're keen on joining us at StudySmarter and are ready to take the next step in your career.
We think you need these skills to ace Reception Supervisor: Lead Front Desk & Guest Experience
Some tips for your application 🫡
Show Your Passion for Guest Service: When writing your application, let us see your enthusiasm for providing exceptional guest experiences. Share specific examples of how you've gone above and beyond in previous roles to make guests feel welcome and valued.
Highlight Your Supervisory Experience: Make sure to emphasise any supervisory experience you have in hotel reception or similar roles. We want to know how you've led teams, managed challenges, and contributed to a positive work environment.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Reception Supervisor role. Mention how your skills align with our needs at Courtyard by Marriott - Luton Airport.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our hospitality group!
How to prepare for a job interview at Lighthouse Hotel Management
✨Know the Hotel Inside Out
Before your interview, make sure you research Courtyard by Marriott - Luton Airport thoroughly. Familiarise yourself with their services, guest reviews, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Reception Supervisor, you'll be leading a team. Prepare examples from your past experience where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive work environment.
✨Emphasise Guest Experience
Since this role is all about ensuring exceptional guest experiences, think of specific instances where you've gone above and beyond for guests. Be ready to discuss how you handle difficult situations and maintain high service standards.
✨Practice Your Communication Skills
Excellent communication is key in hospitality. During the interview, practice clear and confident communication. You might even want to role-play common scenarios with a friend to get comfortable discussing how you'd handle various guest interactions.
