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- Tasks: Engage with guests, ensuring exceptional service in our bar and restaurant.
- Company: Join the vibrant team at Courtyard by Marriott Edinburgh West.
- Benefits: Competitive salary, career growth, and 24/7 access to an online GP.
- Other info: Flexible shifts and extensive training opportunities await you.
- Why this job: Be the face of our hotel and create memorable experiences for guests.
- Qualifications: Positive attitude, strong communication skills, and a passion for service.
The predicted salary is between 20000 - 25000 £ per year.
We have a fantastic new vacancy for a Food and Beverage Team Member at Courtyard by Marriott Edinburgh West. Courtyard by Marriott Edinburgh West is a 160 bedroom hotel situated on the leafy Heriot-Watt University campus, with a state-of-the-art lobby and "The Avenue" at the centre of it all. The contract on offer is on a permanent basis, 40 hours per week.
Responsibilities
- Guest Engagement: As the face of our hotel, you will greet each guest with a welcoming smile and positively promote our brand and outstanding service. Anticipating every guest's needs and wants, you will go above and beyond and take pride in making every guest's experience exceptional throughout the bar, restaurant and meeting areas.
- Collaboration: You'll collaborate closely with various in-house teams, including kitchen, reception, and reservations, to ensure seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests.
- Compliance: In line with legislation and the hotel's policies and procedures, you will understand, implement and deliver the highest standards of legal compliance regarding food safety, food hygiene and food allergens. Limiting possible cross-contamination and risk to our staff and guests catering to all cuisine needs and wants.
Qualifications
- Have a positive "can do" attitude.
- A passion for delivering exceptional guest service with a friendly and approachable demeanour.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.
- Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.
Benefits
- Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
- Enhanced benefits for all employees – including 24/7 access to an online GP.
- Extensive training and development programs to enhance your skills and knowledge.
Food and Beverage Team Member in Lincolnshire employer: Lighthouse Hotel Management
Contact Detail:
Lighthouse Hotel Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member in Lincolnshire
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Courtyard by Marriott Edinburgh West. Familiarise yourself with their services and values so you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 2
Practice your guest engagement skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly and approachable demeanour. Role-play with a mate if you can!
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've collaborated with others in past jobs. Highlighting your ability to work well with kitchen staff, reception, and other teams will make you stand out.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your progress. Plus, who doesn't love a smooth application process?
We think you need these skills to ace Food and Beverage Team Member in Lincolnshire
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your friendly and approachable demeanour reflected in your words. Remember, you're applying for a role where guest engagement is key, so a warm tone can make all the difference.
Tailor Your Application: Make sure to tailor your application specifically for the Food and Beverage Team Member role. Highlight your relevant experience and skills that align with our job description. This shows us that you understand what we're looking for and that you're genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it gives you a chance to explore more about our company and the fantastic opportunities we offer.
How to prepare for a job interview at Lighthouse Hotel Management
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for delivering exceptional guest experiences. Share specific examples from your past roles where you went above and beyond for a guest, as this will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
Since collaboration is key in this role, prepare to discuss how you've successfully worked in teams before. Think of instances where you helped resolve conflicts or contributed to a positive team environment, as this will highlight your ability to work harmoniously with others.
✨Know Your Food Safety Basics
Brush up on food safety and hygiene regulations relevant to the hospitality industry. Being able to discuss these topics confidently will show that you take compliance seriously and understand the importance of maintaining high standards.
✨Be Ready for Shift Flexibility Questions
As the hotel operates 24/7, be prepared to talk about your availability and willingness to work varying shifts. Highlight your flexibility and any previous experience working in similar environments to reassure them that you're ready for the demands of the job.