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- Tasks: Lead the front desk team and ensure exceptional guest experiences.
- Company: Join a leading hotel management company with a focus on guest service.
- Benefits: Competitive salary, extensive training, and employee discounts.
- Why this job: Inspire a team and create memorable experiences for guests every day.
- Qualifications: Passion for guest service and strong leadership skills.
- Other info: Inclusive environment with great opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel management company is looking for a Reception Supervisor at the Courtyard by Marriott - Luton Airport, UK. The ideal candidate will have a passion for guest service and leadership skills to inspire the front desk team.
Responsibilities include:
- Ensuring high service standards
- Engaging with guests
- Collaborating with various departments
This position offers a competitive salary, extensive training, and employee discounts, creating an inclusive environment for career growth.
Hotel Front Desk Supervisor: Lead Guest Experience employer: Lighthouse Hotel Management
Contact Detail:
Lighthouse Hotel Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Front Desk Supervisor: Lead Guest Experience
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those working at Courtyard by Marriott. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest service shine through. Share stories that highlight your leadership skills and how you’ve made guests feel special in the past.
✨Tip Number 3
Research the company culture! Understanding the values of the hotel management company will help you tailor your approach. We want to see how you can fit into their inclusive environment and contribute to career growth.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hotel Front Desk Supervisor: Lead Guest Experience
Some tips for your application 🫡
Show Your Passion for Guest Service: When writing your application, let your enthusiasm for guest service shine through. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in the past.
Highlight Your Leadership Skills: As a Reception Supervisor, you'll need to inspire your team. Make sure to include any relevant leadership experience you have, whether it's managing a team or training new staff. We want to see how you can motivate others!
Tailor Your Application: Don’t just send out the same application everywhere. Take the time to tailor your CV and cover letter to the role at Courtyard by Marriott. Mention specific responsibilities from the job description and how your skills align with them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Lighthouse Hotel Management
✨Know Your Guest Service Basics
Brush up on your guest service principles before the interview. Be ready to share examples of how you've gone above and beyond for guests in previous roles. This shows your passion for guest service, which is key for a Reception Supervisor.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you inspire your team. Think of specific instances where you've motivated others or resolved conflicts. This will demonstrate that you have what it takes to lead the front desk team effectively.
✨Familiarise Yourself with the Hotel
Research Courtyard by Marriott - Luton Airport and understand their values and services. Mentioning specific features or recent initiatives during your interview can show your genuine interest in the hotel and its commitment to high service standards.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the team dynamics and how they collaborate with other departments. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your career growth aspirations.
