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- Tasks: Welcome guests, manage reservations, and deliver top-notch customer service.
- Company: A leading hospitality management company in the UK.
- Benefits: Competitive hourly wage, career development, and a supportive work environment.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in hospitality and strong communication skills.
- Other info: Full-time, permanent position with great growth potential.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality management company in the United Kingdom is seeking a Front Office Team Member to provide exceptional customer service. The role involves welcoming guests, managing reservations, and ensuring compliance with service standards.
Ideal candidates will have prior experience in hospitality, strong communication skills, and a team-oriented attitude.
This full-time, permanent position offers a competitive hourly wage, career development opportunities, and a supportive work environment.
Front Desk & Guest Experience Associate employer: Lighthouse Hotel Management
Contact Detail:
Lighthouse Hotel Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Guest Experience Associate
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality journey.
✨Tip Number 2
Practice your communication skills! Since this role is all about guest experience, being able to articulate your thoughts clearly and confidently will set you apart from other candidates. We recommend doing mock interviews with friends or family.
✨Tip Number 3
Show off your team spirit! Highlight any past experiences where you worked collaboratively with others. Employers love to see that you can contribute positively to a team-oriented environment, especially in hospitality.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in guest experiences.
We think you need these skills to ace Front Desk & Guest Experience Associate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight any relevant experience in hospitality. We love seeing how your past roles have prepared you for this position, so be specific about your achievements and skills that align with our needs.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read, so avoid fluff and focus on what makes you a great fit for the Front Desk & Guest Experience Associate role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our supportive work environment!
How to prepare for a job interview at Lighthouse Hotel Management
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to customer service and be ready to discuss how your experience aligns with their standards. This shows that you're genuinely interested in the role and the company.
✨Show Off Your Communication Skills
As a Front Desk & Guest Experience Associate, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts and experiences.
✨Demonstrate Team Spirit
Since this role requires a team-oriented attitude, think of examples from your past experiences where you worked well in a team. Be prepared to share these stories during the interview to highlight your collaborative skills and how you contribute to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or what a typical day looks like for a Front Office Team Member. This not only shows your interest but also helps you determine if the company is the right fit for you.
