At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the vibrant team at Courtyard by Marriott - Luton Airport.
- Benefits: Competitive salary, career growth, discounts, and extensive training.
- Other info: Flexible shifts in a dynamic, inclusive environment with recognition programs.
- Why this job: Be the face of hospitality and make a real impact on guest experiences.
- Qualifications: Positive attitude, strong communication skills, and a passion for service.
The predicted salary is between 10 - 13 £ per hour.
We have a fantastic new vacancy for a part time 16 hours a week Food and Beverage Assistant at the Courtyard by Marriott - Luton Airport.
As the Food and Beverage Assistant, you will play a pivotal role in delivering the highest quality of service and providing an exceptional experience for our guests.
Responsibilities- Guest Engagement: As the face of our hotel, you will greet each guest with a welcoming smile and positively promote our brand and outstanding service. Anticipating every guest's needs and wants, you will go above and beyond and take pride in making every guest's experience exceptional throughout the bar, restaurant and meeting areas.
- Collaboration: You will collaborate closely with various in-house teams, including kitchen, reception, and reservations, to ensure seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests.
- Compliance: In line with legislation and the hotel's policies and procedures, you will understand, implement and deliver the highest standards of legal compliance regarding food safety, food hygiene and food allergens. Limiting possible cross-contamination and risk to our staff and guests catering to all cuisine needs and wants.
- Have a positive "can do" attitude.
- A passion for delivering exceptional guest service with a friendly and approachable demeanour.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.
- Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.
- Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
- Enhanced benefits for all employees – including 24/7 access to an online GP.
- Extensive training and development programs to enhance your skills and knowledge.
- Employee / Friend & Family discounts on hotel stays and dining.
- Vibrant and inclusive work environment with a diverse team.
- Employee recognition programs to celebrate your achievements.
- Uniform and Meals provided on duty.
- Death in Service benefit for contracted employees.
- And many more great benefits!
Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story!
The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.
Food and Beverage Assistant - 16 hours a week employer: Lighthouse Hotel Management
At Courtyard by Marriott - Luton Airport, we pride ourselves on being an exceptional employer that values our team members as much as our guests. With a vibrant and inclusive work culture, extensive training and development opportunities, and competitive benefits including employee discounts and recognition programs, we ensure that every Food and Beverage Assistant can thrive in their role while contributing to unforgettable guest experiences. Join us and be part of a dynamic team dedicated to excellence in hospitality.
Contact Details:
Lighthouse Hotel Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant - 16 hours a week
✨Tip Number 1
Get to know the company culture! Before your interview, check out Courtyard by Marriott's social media and website. This will help you understand their vibe and tailor your responses to show you're a perfect fit.
✨Tip Number 2
Practice your guest engagement skills! Since you'll be the face of the hotel, think of scenarios where you can showcase your friendly attitude and exceptional service. Role-play with a friend to boost your confidence.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've collaborated with others in past roles. Highlighting your ability to work well with kitchen staff and reception will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Courtyard by Marriott.
We think you need these skills to ace Food and Beverage Assistant - 16 hours a week
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your friendly and approachable demeanour, so don’t be afraid to express your passion for guest service in a way that feels authentic to you.
Tailor Your Application:Make sure to tailor your application specifically for the Food and Beverage Assistant role. Highlight any relevant experience you have in hospitality or customer service, and mention how your skills align with our values at StudySmarter.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re serious about joining our fantastic team at the Courtyard by Marriott - Luton Airport.
How to prepare for a job interview at Lighthouse Hotel Management
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Food and Beverage Assistant. Familiarise yourself with guest engagement techniques and how to promote exceptional service. This will help you demonstrate your passion for the role and show that you're ready to go above and beyond for guests.
✨Show Off Your Team Spirit
Collaboration is key in this role, so be prepared to discuss your teamwork experiences. Think of examples where you've worked closely with others to create a seamless experience. Highlighting your ability to foster a harmonious work environment will resonate well with the interviewers.
✨Demonstrate Your Guest Service Skills
Since delivering exceptional guest service is crucial, come armed with stories that showcase your friendly and approachable demeanour. Share specific instances where you’ve gone the extra mile for a customer, as this will illustrate your commitment to creating memorable experiences.
✨Be Ready for Compliance Questions
Understanding food safety and hygiene is vital for this position. Brush up on relevant legislation and be prepared to discuss how you would ensure compliance in your daily tasks. Showing that you take these standards seriously will reflect positively on your candidacy.
