Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and develop unique shops while maximising sales and profitability.
- Company: Join a dynamic retail company focused on sustainability.
- Benefits: Competitive salary, flexible hours, and career progression opportunities.
- Why this job: Make a real impact in the retail industry with your leadership skills.
- Qualifications: Experience in retail management and a passion for sales.
- Other info: Field-based role with a focus on innovation and sustainability.
The predicted salary is between 28000 - 30650 £ per year.
Responsible to:Director of Retail
Rate of Pay:£28,000 – £30,650
Working Hours:37.5 hours per week Monday to Sunday (5 days)
Work Base:Field Based working across Derbyshire
Contract Type:Permanent
Job Description
Purpose & Scope
Responsible for developing a portfolio of unique and sustainable shops, ensuring maximised sales and profitability across a range of stores. As Retail Sales Manager you will be commercially driven with a keen eye for detail and a genuine passion for charity retail. Overall responsibility in ensuring high standards are met and maintained in all stores. Supporting, leading, and inspiring staff through a hands-on approach consisting of dynamic thinking and most of all a can do solution- focused perspective.
Specific Duties & Responsibilities
Sales and Profit
- Support shop staff to achieve agreed shop sales and gift aid targets through effective commercial guidance and support.
- To keep all controllable expenses to a minimum and ensure all staff are aware of the importance of effective cost control and reporting.
- Be able to analyse financial data including Profit and Loss reports to help inform staff of overall costs in line with budgets to help make savings where possible.
- To actively monitor and analyse weekly sales to assist when making informed commercial decisions. This also includes actively analysing shop product breakdowns in line with space allocation and sales.
Stock Management
- To help staff drive stock generation in each store ensuring higher levels of quality stock are being donated either over the door or through local businesses.
- To monitor the overall stock control in each shop, ensuring high standards are maintained through stock processing, housekeeping along with the interior and exterior of all shops.
- Ensure that merchandise is clearly priced and dated, monitoring price points to ensure a consistent level that will achieve maximum sales towards targets.
- Oversee the stock rotation in each store ensuring that the rotation is carried out by all staff in accordance with standard operating procedures.
- Oversee the merchandising in all stores, including shop floor and windows to ensure our shops are current and on trend including seasonal displays throughout the year.
People Management
- Enable and motivate shop staff to support them to achieve and exceed KPIs relating to shop sales and overall performance.
- Effectively manage and review the performance and progress of shop staff through setting measurable smart objectives to drive sales and hit targets.
- Support staff to identify solutions to problems relating to shop sales and performance. Encouraging shops teams to think of new ideas and out of the box thinking.
- Be able to work closely with the retail management team to help support and manage all staff. This also includes overseeing the retail portfolio when covering annual leave and sickness which may require travel to Nottingham based Lighthouse shops.
Person Specification
Characteristics & Values
- Can embrace fully the ethos, vision, and values of Valley CIDS.
- Highly motivated, innovative, and resourceful and has the ability to motivate others.
- Ability to work effectively under pressure.
- Well organized and able to work effectively alone or as part of a team.
Skills
- Excellent interpersonal skills with the ability to communicate effectively at all levels.
- Ability to adapt and implement change with a flexible and proactive attitude.
- Strong organisational and planning skills with the ability to prioritise time and tasks effectively.
- Excellent people management and leadership skills with a proven track record of developing and motivating teams.
- Excellent analytical, numerical, and reporting skills.
- Excellent ICT skills competent in the use of online diaries and Microsoft Office Suite.
Experience
- Proven track record and at least 2 years management in the charity retail sector.
- Experience of leading and managing teams and implementing performance management reviews.
- An understanding of high street charity retail fashion is desirable.
Qualifications & Training
- Qualification or training in a relevant field is desirable.
- A willingness to undertake further training & CPD opportunities.
Other Requirements
- Full driving licence and use of a business insured vehicle during working hours.
- Eligible to work in the UK.
Please download the applicant pack found on our website for the full job description and person specification.
Benefits
- Enhanced Annual Leave
- Company Sick Pay Scheme
- 20% discount in all Lighthouse Charity Shops
- Company Pension
- Employee Assistance Programme
- Access to exclusive shopping and lifestyle discounts
- Christmas Saver Scheme
- Company Events
REF-223 809
JBRP1_UKTJ
Retail Sales Manager employer: Lighthouse Charity Shops
Contact Detail:
Lighthouse Charity Shops Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Retail Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Retail Sales Managers and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your achievements.
✨Tip Number 3
Show off your skills! Create a portfolio that highlights your past successes in retail management. Include metrics like sales growth and team performance to demonstrate how you've maximised profitability in previous roles.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for Retail Sales Manager positions. Plus, you'll be the first to know about new opportunities tailored just for you!
We think you need these skills to ace Retail Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Sales Manager role. Highlight your experience in developing shops and maximising sales, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven profitability in previous positions, and let your personality shine through!
Showcase Your Skills: Don’t forget to highlight key skills that are relevant to the job, like leadership, sales strategies, and customer engagement. We want to see how you can contribute to our unique and sustainable shops.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Lighthouse Charity Shops
✨Know Your Numbers
As a Retail Sales Manager, you'll need to demonstrate your understanding of sales metrics. Brush up on key performance indicators (KPIs) relevant to retail, such as conversion rates and average transaction values. Be ready to discuss how you've used these metrics to drive sales in previous roles.
✨Showcase Your Leadership Skills
This role involves managing a team, so it's crucial to highlight your leadership experience. Prepare examples of how you've motivated your team, resolved conflicts, or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Brand
Research the company’s brand and its unique selling points. Familiarise yourself with their product range and any recent news or initiatives. This will not only help you answer questions but also show your genuine interest in the company during the interview.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the company's growth plans, team dynamics, or challenges they face in the retail sector. This shows that you're engaged and serious about the role.