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- Tasks: Manage debtor accounts and ensure prompt payments while building client relationships.
- Company: Lightfoots Solicitors, a respected firm with 170 years of community service.
- Benefits: Competitive salary, enhanced pension, private health insurance, and flexible working options.
- Why this job: Join a friendly finance team and make a real impact in a supportive environment.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: Enjoy a vibrant workplace with social events and wellness initiatives.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Credit Controller role at Lightfoots Solicitors. Lightfoots Solicitors has been at the heart of the community in Thame for 170 years. With six offices across Oxfordshire and Buckinghamshire, Lightfoots is proud of its unrivalled reputation of excellence for all of our services. We are looking for a Credit Controller to join our busy and friendly finance team in Thame, Oxfordshire. The role will be responsible for managing and maintaining debtor accounts, ensuring prompt payments and developing a positive and understanding relationship with clients. The successful candidate should be proactive and solution based in their approach to the role.
Key Responsibilities
- Help implement a new credit control software module and adapt existing processes to suit
- Help the finance team to monitor and manage accounts receivable ledger
- Contact clients requesting payment of overdue invoices using all methods of communication (telephone/email/SMS/written/banking payment platform)
- Agree payment plans and negotiate with the clients for the same.
- Liaise with our teams when required
- Issue LBAs and liaise with our debt recovery team
- Produce statements for clients if requested
- Investigate and resolve billing discrepancies
- Maintain accurate credit control reports
- Work towards reducing the aged debtor days of the firm
What We Are Looking For
- Proven experience in credit control
- Excellent communication and negotiation skills
- Attention to detail and accuracy
- Strong numerical and analytical skills
- Proficient in Microsoft tools eg Excel
- Previous experience using a credit control software package an advantage
- Previous experience in the legal industry useful but not a requirement
Please note, this list is not an exhaustive list of duties and may be subject to change based on the needs of the Firm.
Why work for Lightfoots Solicitors?
Money Matters
- Competitive industry salary - with annual salary reviews
- Enhanced pension contributions - with qualifying service
- Discounted legal fees - discounted conveyancing & wills for you and your family
- Personal financial advice - helping you achieve your financial goals
- Discounts from a wide range of retailers
- Employee Referral Scheme - up to £1000 bonus
Mind, Body & Soul Matters
- Enhanced holiday allowance - which increases with service
- Private Health Insurance - with Bupa (with qualifying service)
- Healthcare Cash Plan - money back for everyday health expenses, for you and your dependents, such as optical & dental
- 24/7 Virtual GP Access - help & support available for when you need it
- Company Sick Pay - with the option to use this for caring for a dependant
- Free flu jabs - onsite annual flu vaccinations
- Discounted Gym Memberships - as well as discounts for other health related retailers
- Free fruit in all offices - fresh fruit delivered to the office each week
- Employee Assistance Programme - 24/7 access to counselling and support
- Mental health first aiders - we have nine qualified Mental Health First Aiders across the firm providing confidential support
- Wellbeing events - held throughout the year, from stress resilience workshops to wellbeing breakfasts and lunchtime walks
- Paid volunteer days - to volunteer for a charity of your choice
- Events - firm organised events throughout the year including quarterly socials, breakfast briefings, book club, Christmas party & lots more.
- Committees - we have active Social, Charity, Wellbeing and ESG committees.
Family Matters
- Enhanced family leave - enhanced pay for Maternity, Adoption, Paternity & Shared Parental leave
- Flexible working - our Flexible working policy helps with your work life balance
- Flexible sickness entitlement - the option to use your own sickness entitlement if a dependent is unwell and needs care
Career Matters
- Learning & Development - access to hundreds of webinars and training courses
- Paid exam leave - with sponsored training opportunities
- Long Service Awards - we celebrate & reward our long standing colleagues
- Lightfoots Core Values Award - Rewarding colleagues who have demonstrated our core values
If you think this role is perfect for you (or nearly perfect, we would still like to hear from you) please apply or if you would simply like to find out more you can contact our recruitment team on recruitment@lightfoots.co.uk. As a Disability Confident employer, we promote diversity and provide equal opportunities for all individuals. We prioritise inclusivity and ensure we have a supportive and accessible workplace for those with disabilities. If you require any adjustments to be able to attend an interview please do let us know. Recruitment decisions are made on fair and objective criteria.
Credit Controller in Thame employer: Lightfoots Solicitors
Contact Detail:
Lightfoots Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Thame
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lightfoots Solicitors. Understand their values, services, and community involvement. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to credit control and think about how your experience aligns with the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your communication skills! Since the role involves liaising with clients, be ready to demonstrate your ability to negotiate and resolve issues. Use examples from your past experiences where you successfully managed client relationships.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Credit Controller in Thame
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience in credit control and any specific software you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our finance team. Share your proactive approach and any successful strategies you've implemented in previous roles.
Show Off Your Communication Skills: Since this role involves liaising with clients, it's crucial to demonstrate your excellent communication skills. Whether it's in your CV or cover letter, give examples of how you've effectively negotiated payment plans or resolved disputes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you'll find all the details you need about the role there!
How to prepare for a job interview at Lightfoots Solicitors
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate strong numerical skills. Brush up on your financial knowledge and be ready to discuss how you've managed debtor accounts in the past. Prepare examples of how you’ve successfully reduced aged debtor days or resolved billing discrepancies.
✨Master Communication Techniques
Since the role involves contacting clients for overdue payments, practice your communication skills. Think about how you can convey empathy while being assertive. Role-play scenarios with a friend to get comfortable with different methods of communication, whether it’s via phone, email, or SMS.
✨Showcase Your Software Savvy
Lightfoots Solicitors is looking for someone who can adapt to new credit control software. Familiarise yourself with common credit control tools and be prepared to discuss any experience you have with them. If you’ve used Excel for reporting, highlight that too!
✨Prepare for Problem-Solving Questions
The firm values a proactive and solution-based approach. Think of specific challenges you've faced in credit control and how you overcame them. Be ready to share these stories during the interview to showcase your analytical skills and ability to negotiate payment plans.
