Quality Assurance Manager - Property
Quality Assurance Manager - Property

Quality Assurance Manager - Property

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure quality in property processes and compliance with legal standards.
  • Company: Lightfoots Solicitors, a respected firm with 170 years of community service.
  • Benefits: Competitive salary, enhanced holiday, private health insurance, and flexible working options.
  • Why this job: Join a supportive team and make a real impact in the property sector.
  • Qualifications: Qualified Conveyancer with 5+ years PQE and strong attention to detail.
  • Other info: Enjoy a vibrant workplace culture with social events and wellness initiatives.

The predicted salary is between 36000 - 60000 £ per year.

Lightfoots Solicitors has been at the heart of the community in Thame for 170 years. With six offices across Oxfordshire and Buckinghamshire, Lightfoots is proud of its unrivalled reputation of excellence for all our services. We are looking for a Quality Assurance Manager who will be responsible for ensuring that conveyancing processes across all property departments comply with legal and regulatory requirements as well as specific lender requirements and that quality standards are maintained. The role involves auditing, monitoring, systems and process review, reporting on risk and compliance, as well as providing training to staff and liaising with various members of the Lightfoots’ team. Conducting regular file reviews of property matters to ensure adherence to legal and regulatory frameworks and the Firm\’s PCPs, as well as specific lender requirements. Key Responsibilities Implementing and maintaining quality assurance processes and procedures to minimise risk and ensure high standards of service as well as enforcing our core values. Identifying areas of risk and non-compliance and reporting on these with recommendations for remediation. Identifying opportunities for consistent quality improvement and liaising with stakeholders to implement system and process changes. Investigating and assisting in the resolution of client complaints. Providing training to staff and offering guidance on resolving quality and risk issues. Keeping abreast of changes in legislation and regulatory frameworks, as well as specific lender requirements. What We’re Looking For A qualified Conveyancer with at least 5 years PQE. Strong understanding of property processes, including residential, BTL, and bridging finance, and relevant legal requirements. Excellent attention to detail and organisational skills. Ability to analyse data and identify areas for improvement. Strong communication and interpersonal skills. Understanding of risk management principles. Ability to work independently and work with all levels of including partners and management. Honesty and integrity. Why work for Lightfoots Solicitors? Our staff are our greatest asset, and we work hard to provide a culture where you can thrive and enjoy a fantastic career. Our benefits package has been built around what our people value the most; Money Matters Competitive industry salary – with annual salary reviews

Quality Assurance Manager - Property employer: Lightfoots Solicitors

Lightfoots Solicitors is an exceptional employer, deeply rooted in the Thame community for 170 years, offering a supportive and thriving work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including competitive salaries, enhanced holiday allowances, and extensive training opportunities, employees are encouraged to develop their skills while enjoying a healthy work-life balance. The firm’s commitment to inclusivity and mental health support, alongside engaging social events, makes it a rewarding place to build a meaningful career.
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Contact Detail:

Lightfoots Solicitors Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Assurance Manager - Property

✨Tip Number 1

Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Quality Assurance Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of legal and regulatory requirements in conveyancing. Be ready to discuss how you've maintained quality standards in past roles, as this will show you're the right fit for Lightfoots.

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values. At StudySmarter, we believe in finding a workplace where you can thrive, so make sure to check out Lightfoots’ culture and benefits before hitting that apply button.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the minds of the hiring team at Lightfoots.

We think you need these skills to ace Quality Assurance Manager - Property

Quality Assurance Processes
Conveyancing Knowledge
Legal Compliance
Risk Management
Auditing Skills
Data Analysis
Attention to Detail
Training and Development
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Organisational Skills
Stakeholder Engagement
File Review

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality assurance and property law. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Showcase Your Attention to Detail: As a Quality Assurance Manager, attention to detail is key. Use your application to demonstrate this by ensuring there are no typos or errors. A polished application reflects your commitment to quality, which is exactly what we’re looking for!

Highlight Your Communication Skills: Since the role involves training staff and liaising with various team members, it’s important to showcase your strong communication skills. Share examples of how you’ve effectively communicated complex information in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture!

How to prepare for a job interview at Lightfoots Solicitors

✨Know Your Stuff

Make sure you brush up on your knowledge of property processes, especially residential, BTL, and bridging finance. Familiarise yourself with the legal and regulatory requirements that are specific to Lightfoots Solicitors, as this will show your commitment and understanding of the role.

✨Showcase Your Attention to Detail

As a Quality Assurance Manager, attention to detail is crucial. Prepare examples from your past experience where your keen eye for detail made a difference in compliance or quality assurance. This will help demonstrate your fit for the role.

✨Prepare for Scenario Questions

Expect questions about how you would handle specific situations, such as client complaints or non-compliance issues. Think through potential scenarios and your approach to resolving them, highlighting your problem-solving skills and ability to liaise with various stakeholders.

✨Emphasise Your Training Skills

Since part of the role involves providing training to staff, be ready to discuss your experience in training and mentoring others. Share specific instances where you successfully guided colleagues through complex processes or compliance issues, showcasing your communication and interpersonal skills.

Quality Assurance Manager - Property
Lightfoots Solicitors

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