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- Tasks: Install and service innovative Lightfoot devices in customer vehicles across the UK.
- Company: Join a forward-thinking tech company focused on safer, greener driving.
- Benefits: Enjoy 25 days annual leave, health plans, and a competitive salary.
- Other info: Remote role with travel opportunities and excellent career growth potential.
- Why this job: Make a real difference in driving safety while working hands-on with cutting-edge technology.
- Qualifications: Experience in auto-electrical or telematics preferred; strong problem-solving skills required.
About the role
This is a newly created role within the software and fleet technology sector, focused on bridging our customers and our innovative products through professional installation, servicing, and removal of Lightfoot devices in customer vehicles. We are looking for someone to deliver outstanding workmanship, maintain the highest safety standards, and create a positive, confident experience for every customer you work with. This role gives you the opportunity to work hands-on with customers and cutting-edge software that’s helping make driving safer, greener, and smarter.
This role comes with a vehicle and all the equipment you will need. This is a remote role that includes travel throughout the UK. We are ideally looking for candidates based in or around Manchester or the wider North, to support installations across northern and surrounding areas.
Key duties and responsibilities
- Complete installations, removals, and service calls to Lightfoot's best-in-class standards.
- Represent the Lightfoot brand professionally at customer sites.
- Ensure compliance with H&S policies, PPE usage, and risk assessments.
- Accurately record work completed using Salesforce/Portal applications.
- Provide first-line technical feedback on installation challenges to our internal operations teams based in Exeter.
- Maintain company vehicle, tools, and stock (kits, consumables, PPE).
Key skills, experience and qualifications
- Previous experience in auto-electrical, telematics, or fleet technology fitting preferred.
- Strong problem-solving and fault-finding skills.
- Customer-facing experience with professional communication.
- Full UK driving licence, DBS clearance required.
Our Benefits
We believe great work deserves great support. Alongside a competitive salary, we offer a range of benefits designed to reward our colleagues:
- 25 days’ annual leave
- Christmas closure
- A day off to celebrate your birthday
- Life assurance
- Health and dental cash plans
- Pension scheme
…and much more. Visit the “Our Benefits” section of our website to discover the full range of benefits available to our team.
You may have experience in the following: Auto Electrician, Telematics Installer, Vehicle Technician, Mobile Installation Engineer, Field Service Engineer, Vehicle Fitter, GPS Installer, Dashcam Installer, Fleet Technology Engineer, Automotive Engineer, Electrical Fitter, Electronics Installer, Mobile Auto Technician, On-Site Installation Engineer, Mobile Engineer.
Field Installation Engineer - North in Manchester employer: Lightfoot
Contact Detail:
Lightfoot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Installation Engineer - North in Manchester
✨Tip Number 1
Get to know the company and its products inside out. When you’re chatting with potential employers, show off your knowledge about Lightfoot and how their tech makes driving safer and smarter. This will not only impress them but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a positive experience for customers, think of examples from your past where you’ve gone above and beyond. Be ready to share these stories during interviews to showcase your problem-solving and communication skills.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in candidates. Plus, it’s a great way to get your name out there!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Field Installation Engineer - North in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Installation Engineer role. Highlight any relevant experience in auto-electrical or telematics, and don’t forget to showcase your problem-solving skills. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences align with our mission at Lightfoot. Keep it professional but let your personality come through – we love a bit of character!
Showcase Customer-Facing Experience: Since this role involves working directly with customers, make sure to highlight any customer-facing experience you have. Share examples of how you've created positive experiences in the past – we’re all about making driving safer and smarter for our customers!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need right there. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Lightfoot
✨Know Your Stuff
Make sure you brush up on your knowledge of auto-electrical systems and telematics. Familiarise yourself with Lightfoot devices and their installation processes. Being able to discuss technical details confidently will show that you're the right fit for the role.
✨Showcase Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in the past. Think about times when you resolved issues or made a customer's experience better. This will demonstrate your ability to create positive experiences.
✨Safety First
Understand the importance of health and safety standards in your work. Be ready to discuss how you ensure compliance with H&S policies and use PPE correctly. This shows that you take safety seriously, which is crucial for this position.
✨Be Ready to Problem-Solve
Prepare for questions that assess your problem-solving skills. Think of specific challenges you've faced in previous roles and how you overcame them. Highlighting your fault-finding abilities will be key, especially when discussing technical feedback.