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- Tasks: Install and service innovative Lightfoot devices in customer vehicles.
- Company: Join a forward-thinking company revolutionising driving technology.
- Benefits: Company vehicle, equipment provided, and hands-on experience.
- Why this job: Make driving safer and smarter while working directly with customers.
- Qualifications: Experience in auto-electrical or telematics preferred; strong problem-solving skills.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
This is a newly created role within the software and fleet technology sector, focused on bridging our customers and our innovative products through professional installation, servicing, and removal of Lightfoot devices in customer vehicles. We are looking for someone to deliver outstanding workmanship, maintain the highest safety standards, and create a positive, confident experience for every customer you work with. This role gives you the opportunity to work hands-on with customers and cutting-edge software that’s helping make driving safer, greener, and smarter. This role comes with a vehicle and all the equipment you will need.
Key duties and responsibilities
- Complete installations, removals, and service calls to Lightfoot's best-in-class standards.
- Represent the Lightfoot brand professionally at customer sites.
- Ensure compliance with H&S policies, PPE usage, and risk assessments.
- Accurately record work completed using Salesforce/Portal applications.
- Provide first-line technical feedback on installation challenges to our internal operations teams based in Exeter.
- Maintain company vehicle, tools, and stock (kits, consumables, PPE).
Key skills, experience and qualifications
- Previous experience in auto-electrical, telematics, or fleet technology fitting preferred.
- Strong problem-solving and fault-finding skills.
- Customer-facing experience with professional communication.
- Full UK driving licence, DBS clearance required.
Field Installation Engineer employer: Lightfoot
Contact Detail:
Lightfoot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Installation Engineer
✨Tip Number 1
Get to know the company and its products inside out. When you walk into that interview, show us you’re not just another candidate but someone who genuinely understands what Lightfoot is all about. This will help you connect with the team and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your hands-on skills! Since this role is all about installations and servicing, brush up on your auto-electrical and telematics knowledge. We want to see that you can tackle real-world challenges confidently, so maybe even do a mock installation at home or with friends.
✨Tip Number 3
Don’t underestimate the power of a good first impression. Dress smartly and arrive on time for your interview. Remember, you’ll be representing the Lightfoot brand, so showing professionalism from the get-go is key to landing the job.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Lightfoot team and ready to take on the challenge.
We think you need these skills to ace Field Installation Engineer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in auto-electrical, telematics, or fleet technology fitting. We want to see how your skills align with the role, so don’t hold back on showcasing your problem-solving and fault-finding abilities!
Be Customer-Focused: Since this role is all about creating a positive experience for our customers, share examples of your customer-facing experience. Let us know how you’ve communicated professionally and resolved issues in the past.
Safety First!: We take safety seriously, so mention any relevant experience you have with H&S policies and PPE usage. It’s important for us that you understand the importance of maintaining high safety standards while working.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to work with cutting-edge technology!
How to prepare for a job interview at Lightfoot
✨Know Your Stuff
Make sure you brush up on your knowledge of auto-electrical systems and telematics. Familiarise yourself with Lightfoot's products and how they work, as well as any common installation challenges. This will show that you're not just interested in the role but also prepared to tackle the technical aspects.
✨Showcase Your Customer Skills
Since this role is customer-facing, think of examples from your past experiences where you've delivered excellent service. Be ready to discuss how you handle difficult situations or communicate effectively with clients. This will demonstrate your ability to create a positive experience for customers.
✨Safety First
Understand the importance of health and safety standards in this role. Be prepared to talk about your experience with PPE and risk assessments. Showing that you prioritise safety will reassure the interviewers that you can maintain high standards while working hands-on.
✨Get Familiar with Tech Tools
Since you'll be using Salesforce/Portal applications to record your work, it’s a good idea to have a basic understanding of these tools. If you’ve used similar software before, mention it! This will highlight your adaptability and readiness to hit the ground running.
