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For Companies At a Glance
- Tasks: Manage and optimise Salesforce to support business growth and efficiency.
- Company: Join a forward-thinking company focused on customer-centric outcomes.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Why this job: Be a key player in driving operational efficiency and making a real impact.
- Qualifications: Experience with Salesforce administration and strong problem-solving skills.
- Other info: Dynamic role with potential for growth into senior positions.
The predicted salary is between 36000 - 60000 £ per year.
The Salesforce Administrator supports the ongoing configuration, optimisation, and governance of Lightfoot's Salesforce platform, acting as the operational backbone of the system. The role ensures the Salesforce org is reliable, scalable, secure, and aligned with business processes across all teams. Working closely with stakeholders across the business, the Salesforce Administrator helps maintain platform health, user adoption, automation quality, and data integrity so Lightfoot can deliver efficient, customer-centric outcomes that support sustained growth. This role is critical to delivering the 20% growth we are driving to achieve, by ensuring Salesforce supports operational efficiency, accurate reporting, process automation, and scalable system design. Within 6-12 months, this role will have stabilised core automation, improved reporting accuracy, and reduced manual processing through Flow-led optimisation. This role is ideal for someone looking to step into greater ownership and develop toward a senior Salesforce position.
Key Responsibilities
- Salesforce Administration & Configuration
- Manage day-to-day administration of the Salesforce org including users, profiles, permission sets, roles, and access controls.
- Configure and maintain objects, fields, page layouts, record types, validation rules, flows, and automation.
- Build and maintain reports and dashboards to support operational and commercial decision-making.
- Ensure system changes are properly tested, documented, and deployed in line with governance standards.
- Support sandbox management, change sets, and release coordination activities.
- Automation & Process Optimisation
- Design and maintain Flow-based automation to improve efficiency and reduce manual processes.
- Identify opportunities to streamline workflows and remove friction across departments.
- Troubleshoot and resolve automation issues, ensuring minimal disruption to users.
- Work with stakeholders to translate business requirements into scalable Salesforce solutions.
- Data Quality, Reporting & Governance
- Maintain high standards of data accuracy, consistency, and integrity across the platform.
- Monitor data health and implement validation or automation controls to prevent data quality issues.
- Support regular audits of user access, field usage, and automation performance.
- Produce accurate reporting and dashboards to provide visibility of KPIs, trends, and operational metrics.
- User Support & Enablement
- Act as first-line support for Salesforce-related queries and issues.
- Provide training and guidance to users to drive adoption and best practice usage.
- Create and maintain clear documentation of processes, system configurations, and changes.
- Build strong working relationships across all teams to ensure the platform meets evolving needs.
- Platform Maintenance & Continuous Improvement
- Monitor system performance, storage usage, and platform limits.
- Support integration monitoring and basic troubleshooting (APIs, connected apps, named credentials where applicable).
- Keep up to date with Salesforce releases and assess relevant new features for adoption.
- Contribute to the roadmap for platform enhancements and long-term scalability.
- Work requests/issues through the Project Tracker in Salesforce.
Skills & Experience
- Experience administering Salesforce, including core objects, security, reports, dashboards and Flow.
- Experience building and maintaining automation using Salesforce Flow.
- Ability to translate business requirements into practical system configuration.
- Strong attention to detail with a structured approach to change management.
- Confident communicator, comfortable working with technical and non-technical stakeholders.
- Analytical, organised and solution focused.
- Proficient in Microsoft Office.
- Salesforce Administrator Certification (desirable).
- Exposure to SaaS or B2B environments, integrations or APIs (desirable).
Salesforce Administrator in Exeter employer: Lightfoot
Contact Detail:
Lightfoot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator in Exeter
✨Tip Number 1
Network like a pro! Reach out to current Salesforce Administrators or professionals in the field. Join relevant groups on LinkedIn or attend local meetups. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, automations, and reports. This visual representation of your work can really impress potential employers and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common Salesforce scenarios. Think about how you would handle user queries, troubleshoot issues, or optimise processes. Being ready with real-life examples will demonstrate your expertise and confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate Salesforce Administrators. Keep an eye on our careers page for the latest opportunities and make sure your application stands out!
We think you need these skills to ace Salesforce Administrator in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Salesforce Administrator role. Highlight your experience with Salesforce, especially in areas like automation and data integrity. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Salesforce and how you can contribute to our goals at Lightfoot. Keep it engaging and relevant to the job description.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to improve processes or enhance user adoption. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Lightfoot
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand the core objects, security settings, and how to build reports and dashboards. Being able to discuss specific features like Flow-based automation will show that you're not just familiar with the platform but can also leverage it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and resolved issues in previous roles. Think about times when you streamlined workflows or improved data quality. This will demonstrate your analytical skills and ability to translate business requirements into practical solutions, which is crucial for the role.
✨Communicate Clearly with Stakeholders
Since this role involves working closely with various teams, practice explaining technical concepts in simple terms. Be ready to discuss how you've previously trained users or provided support. This will highlight your confidence in communicating with both technical and non-technical stakeholders.
✨Stay Updated on Salesforce Trends
Familiarise yourself with the latest Salesforce releases and features. Being able to discuss recent updates or enhancements shows your commitment to continuous improvement and your proactive approach to keeping the platform optimised for business needs.