Lightfoot is seeking a Customer Technical Support Associate (Systems) to support fleet accounts across the UK and Europe. The role focuses on remote diagnostics, portal and fleet administration, and proactive health checks to ensure a high level of customer service.
Based in Exeter with hybrid work (two office days per week), the successful candidate will own technical cases from initial investigation to resolution using Salesforce, Lightfoot systems and self-serve guidance, while upholding data
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Hybrid Remote Diagnostics & Fleet Health Specialist in Exeter employer: Lightfoot
Lightfoot is an exceptional employer that fosters a collaborative and innovative work culture, allowing you to shape the future of connected-vehicle technology while working remotely. With opportunities for hands-on technical leadership and a commitment to employee growth through mentoring and design reviews, you'll be part of a team that values your technical judgement and contributions. The chance to see your work in action on real vehicles adds a unique sense of purpose to your role, making it a truly rewarding experience.
