Lightfoot is seeking a Customer Technical Support Associate (Systems) to support a portfolio of fleet accounts across the UK and Europe. The role focuses on remote diagnostics and resolution of Lightfoot products, devices, systems, and the customer portal, guiding the customer journey with proactive fleet health and timely escalation when needed.
Based in Exeter with hybrid work — two office days per week — you will own technical cases in Salesforce from initial investigation to resolution,
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Hybrid Fleet Tech Support Specialist (Remote) in Exeter employer: Lightfoot
Lightfoot is an exceptional employer that fosters a collaborative and innovative work culture, allowing you to shape the future of connected-vehicle technology while working remotely. With opportunities for hands-on technical leadership and a commitment to employee growth through mentoring and design reviews, you'll be part of a team that values your technical judgement and contributions. The chance to see your work in action on real vehicles adds a unique sense of purpose to your role, making it a truly rewarding experience.
