Lightfoot is seeking a Customer Technical Support Associate to oversee day-to-day support for a portfolio of UK fleet accounts and growing European customers. The role focuses on service calls, installations and removals, portal administration and proactive resolution.
Based in Exeter, this hybrid role requires Monday–Friday, 37.5 hours, with two office days per week. You will own cases in Salesforce, coordinate fitting resources, and guide customers through self-serve options to ensure timely
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Hybrid Fleet Tech Support Specialist in Exeter employer: Lightfoot
Lightfoot is an exceptional employer that fosters a collaborative and innovative work culture, allowing you to shape the future of connected-vehicle technology while working remotely. With opportunities for hands-on technical leadership and a commitment to employee growth through mentoring and design reviews, you'll be part of a team that values your technical judgement and contributions. The chance to see your work in action on real vehicles adds a unique sense of purpose to your role, making it a truly rewarding experience.