Lightfoot is seeking a Customer Technical Support Associate to manage service calls, installs and removals for fleet accounts across the UK and Europe. The role covers portal administration, customer self-serve guidance and timely issue resolution, with case ownership and compliant data handling.
Based in Exeter in a hybrid setup (two office days weekly), you will own day-to-day case management, coordinate with engineers and users of our Lightfoot portal, and ensure accurate, proactive
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Hybrid Fleet Support Specialist (Customer Tech) in Exeter employer: Lightfoot
Lightfoot is an exceptional employer that fosters a collaborative and innovative work culture, allowing you to shape the future of connected-vehicle technology while working remotely. With opportunities for hands-on technical leadership and a commitment to employee growth through mentoring and design reviews, you'll be part of a team that values your technical judgement and contributions. The chance to see your work in action on real vehicles adds a unique sense of purpose to your role, making it a truly rewarding experience.
