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For Companies At a Glance
- Tasks: Manage and optimise Salesforce to support business growth and efficiency.
- Company: Join a forward-thinking company focused on innovation and customer success.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Great chance to grow into a senior Salesforce role in a dynamic environment.
- Why this job: Be a key player in driving operational excellence and enhancing user experience.
- Qualifications: Experience with Salesforce administration and automation; strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
About the role
The Salesforce Administrator supports the ongoing configuration, optimisation, and governance of Lightfoot’s Salesforce platform, acting as the operational backbone of the system. The role ensures the Salesforce org is reliable, scalable, secure, and aligned with business processes across all teams. Working closely with stakeholders across the business, the Salesforce Administrator helps maintain platform health, user adoption, automation quality, and data integrity so Lightfoot can deliver efficient, customer-centric outcomes that support sustained growth.
This role is critical to delivering the 20% growth we are driving to achieve, by ensuring Salesforce supports operational efficiency, accurate reporting, process automation, and scalable system design. Within 6-12 months, this role will have stabilised core automation, improved reporting accuracy, and reduced manual processing through Flow-led optimisation. This role is ideal for someone looking to step into greater ownership and develop toward a senior Salesforce position. This is a hybrid position requiring two days per week in the office.
Key Responsibilities
- Salesforce Administration & Configuration
- Manage day-to-day administration of the Salesforce org including users, profiles, permission sets, roles, and access controls.
- Configure and maintain objects, fields, page layouts, record types, validation rules, flows, and automation.
- Build and maintain reports and dashboards to support operational and commercial decision-making.
- Ensure system changes are properly tested, documented, and deployed in line with governance standards.
- Support sandbox management, change sets, and release coordination activities.
- Automation & Process Optimisation
- Design and maintain Flow-based automation to improve efficiency and reduce manual processes.
- Identify opportunities to streamline workflows and remove friction across departments.
- Troubleshoot and resolve automation issues, ensuring minimal disruption to users.
- Work with stakeholders to translate business requirements into scalable Salesforce solutions.
- Data Quality, Reporting & Governance
- Maintain high standards of data accuracy, consistency, and integrity across the platform.
- Monitor data health and implement validation or automation controls to prevent data quality issues.
- Support regular audits of user access, field usage, and automation performance.
- Produce accurate reporting and dashboards to provide visibility of KPIs, trends, and operational metrics.
- User Support & Enablement
- Act as first-line support for Salesforce-related queries and issues.
- Provide training and guidance to users to drive adoption and best practice usage.
- Create and maintain clear documentation of processes, system configurations, and changes.
- Build strong working relationships across all teams to ensure the platform meets evolving needs.
- Platform Maintenance & Continuous Improvement
- Monitor system performance, storage usage, and platform limits.
- Support integration monitoring and basic troubleshooting (APIs, connected apps, named credentials where applicable).
- Keep up to date with Salesforce releases and assess relevant new features for adoption.
- Contribute to the roadmap for platform enhancements and long-term scalability.
- Work requests/issues through the Project Tracker in Salesforce.
Skills & Experience
- Experience administering Salesforce, including core objects, security, reports, dashboards and Flow.
- Experience building and maintaining automation using Salesforce Flow.
- Ability to translate business requirements into practical system configuration.
- Strong attention to detail with a structured approach to change management.
- Confident communicator, comfortable working with technical and non-technical stakeholders.
- Analytical, organised and solution focused.
- Proficient in Microsoft Office.
- Salesforce Administrator Certification (desirable).
- Exposure to SaaS or B2B environments, integrations or APIs (desirable).
Locations
Salesforce Administrator in Devon, Exeter employer: Lightfoot
Contact Detail:
Lightfoot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator in Devon, Exeter
✨Tip Number 1
Network like a pro! Reach out to current Salesforce Administrators or join relevant groups on LinkedIn. Engaging with others in the field can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, automations, and reports. This visual proof of your capabilities can really impress potential employers during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on common Salesforce scenarios. Think about how you would handle specific challenges related to user adoption or data integrity, as these are hot topics for any Salesforce role.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make an impact. Plus, applying directly can sometimes give you a leg up in the hiring process.
We think you need these skills to ace Salesforce Administrator in Devon, Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Administrator role. Highlight your experience with Salesforce, especially in areas like automation and data integrity. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Salesforce and how you can contribute to our team. Be sure to mention any relevant projects or achievements that showcase your expertise.
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your analytical and solution-focused mindset. Share examples of how you've tackled challenges in previous roles, especially those related to Salesforce administration and process optimisation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Lightfoot
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Familiarise yourself with core objects, security settings, and how to build reports and dashboards. Being able to discuss specific features and your experience with Flow will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially related to automation and process optimisation. Think about times when you identified inefficiencies and how you resolved them. This will demonstrate your analytical mindset and solution-focused approach.
✨Communicate Effectively with Stakeholders
Since this role involves working closely with various teams, practice articulating how you would translate business requirements into Salesforce solutions. Be ready to discuss how you’ve built relationships with both technical and non-technical stakeholders in the past.
✨Emphasise Continuous Learning
Highlight your commitment to staying updated with Salesforce releases and new features. Mention any relevant certifications or training you've pursued, as well as how you plan to contribute to the platform's continuous improvement. This shows that you're not just looking for a job, but are invested in growing within the role.