Light is seeking a Customer Support Specialist for the DACH region to assist German-speaking customers. You will be the first point of contact for email and chat, handling day-to-day how-to and technical questions that keep finance teams moving.
You'll work alongside our senior Support, closely with Account Management on activation and retention, and leverage AI deflection for routine queries. This role offers growth in a fast-moving startup with an in-office London location.
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German-Speaking SaaS Support Specialist | AI-Driven Growth employer: Light
At Light, we pride ourselves on being an innovative employer that values creativity and collaboration. Our remote work culture fosters a supportive environment where you can thrive, with ample opportunities for personal and professional growth as we redefine the finance function together. Join us in shaping the future of finance while enjoying competitive benefits, including a competitive salary, potential stock options, and generous annual leave.
