Quality Engineer

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

As a Quality Engineer, you will be supporting the Quality Assurance function across product compliance, supplier management, internal processes, and product lifecycle administration. This role is an excellent opportunity for someone at the early stage of their career such as a recent graduate or emerging professional who is eager to grow, learn, and make a real impact in a quality-focused environment. You’ll be based full-time at our warehouse site, giving you the chance to be fully hands-on with our products and processes. This close connection to the operation means you’ll see the real impact of your work every day and develop your skills faster in a dynamic, practical environment. We’re looking for people who are full of ideas, want to challenge the norm, and work to our core values.

Core Values

• Dare to be Bold - We always bring courage to work to reach for the unbelievable.
• Uphold Integrity - We promote accountability and respect to raise the bar for ourselves and the industry.
• Never Settle - We relentlessly push forward to create the extraordinary in every detail.
• Celebrate Perspectives - We combine diverse talent to look at the familiar in unfamiliar ways.
• Win as a Team – We bring out the best in each other to share collective success.

Key Responsibilities

• Quality Assurance & Compliance Support
  • Assist with the examination and evaluation of new products and prototypes.
  • Support the EMC process and maintain documentary evidence for self-declaration.
  • Carry out emission and immunity testing when required.
  • Assist with monitoring rejects and supplier issues.
  • Ensure calibration and maintenance of mechanical test equipment, including asset logging.
  • Approve new setups and production builds by contract manufacturers and suppliers, using ISO 9001 principles and AQL measures.
  • Administration of concessions within the business and with external suppliers.
• ISO Audit & Risk Management
  • Assist with the ISO 9001 audit process and manage non-conformances and corrective actions using Q-Pulse (document management system).
  • Produce and distribute audit reports and non-conformance summaries via Q-Pulse.
  • Administer and improve the Q Pulse system for quality management.
  • Oversee document management and circulation, including new and revised documents, within Q Pulse.
  • Maintain and update the audit question bank in Q Pulse.
• Process & Workflow Administration
  • Assist in designing and implementing SOPs.
  • Support RFW (Request For Work) processes including Smartsheet administration.
  • Participate in BAU calls and hardware meetings.
  • Assist with testing samples for end-of-life or alternative items.
  • Oversee initial inspection reports, requests for work, and requests for change.
• Product Lifecycle & Change Management
  • Administer ECO (Engineering Change Order) final approval stages through Oracle.
  • Assist with the administration of product configuration sheets, including documentation of firmware requirements.
• Stakeholder Engagement & Communication
  • Participate in supplier and project meetings.
  • Communicate RFW, RFC (Request For Change), and ISIR (Initial Sample Inspection Report) updates.
  • Support reporting on Critical Issues.
  • Help manage incident report logs.
• Procurement & Financial Administration
  • Raise purchase requisitions via iProcurement.

What we’re looking for

• Analytical/problem-solving mindset (interpreting test results/issues, data analysis and supporting corrective actions).
• Knowledge of quality assurance fundamentals (inspection, defect/reject monitoring, root-cause awareness).
• ISO 9001/QMS awareness and application.
• SOP writing and process design (helping create and implement standard operating procedures).
• Smartsheet administration (maintaining sheets, workflows, trackers, updates).
• Product lifecycle & change control (ECO administration; change approval support).
• Strong attention to detail and record-keeping (accurate documentation and traceability).
• Must be trained or willing to train in internal auditing.
• Good communication skills.
• Ability to work on own initiative and act as part of a team.
• Ability to review and work from technical drawings.
• Strong customer focus.
• Continuous improvement mindset.
• Knowledge of Oracle or similar ERP systems.
• Proficiency in Word, Excel, PowerPoint etc.

Qualifications

• Degree (or equivalent) in Mechanical, Electrical, Industrial, Manufacturing/Production, or Quality Engineering.
• Six Sigma and Lean certifications are preferred.

What can we offer you

• Discretionary Annual performance bonus
• 25 days' holiday plus bank holidays
• 1 day paid leave to work on charitable projects
• 1 day paid for personal celebration e.g. birthdays
• Half Day for Health (encouraging you to take time away for you & your wellbeing)
• Up to 8% employer pension contributions
• A reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
• Wellbeing benefits including Private Medical Insurance, Dental Insurance and Aviva DigiCare Employee Assistance Programme (EAP)
• Optional benefits such as Tastecard, Give As You Earn and Travel Ticket Loan.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Please note we are unable to support applications where visa sponsorship is required at this time. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.