At a Glance
- Tasks: Support process improvements and manage operational tasks in a dynamic gaming environment.
- Company: Join Light & Wonder, a leader in the iGaming industry with a creative culture.
- Benefits: Enjoy competitive benefits, flexible working, and a stunning work location.
- Other info: Collaborate with global teams and enjoy genuine career development opportunities.
- Why this job: Make an impact in the exciting world of online gaming and develop your career.
- Qualifications: Up to 2 years in operations or a relevant degree; organisational skills are key.
The predicted salary is between 30000 - 40000 £ per year.
At Light & Wonder, it’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.
Light & Wonder is a leading technology and entertainment business, creating new worlds where players can immerse themselves in dynamic casino, online, and mobile games. Our Partner Operations function is the operational engine behind how Light & Wonder works with the Partners who bring their content to our distribution platform — getting great games into the hands of operators worldwide.
We are looking for an organised, proactive Partner Operations Executive to join our team in Chiswick — supporting the delivery of process improvement initiatives and providing flexible operational support across the Partner Operations function.
Reporting to the Senior Operations Manager, you will work across a range of tasks and initiatives — maintaining systems and trackers, supporting process rollouts, coordinating with internal teams, and picking up what is needed to keep things moving.
This role suits someone who is comfortable with variety, manages their own workload without being chased, and gets satisfaction from making things more organised. If something needs doing, you do it.
Operational Support- Take ownership of clearly scoped tasks across Partner Operations and see them through to completion.
- Manage your own workload in line with agreed priorities, delivering the most important items first and flagging early when capacity or deadlines are at risk.
- Pick up requests from the Senior Operations Manager and the wider team quickly, delivering to a consistent standard.
- Keep systems and trackers accurate and up to date, ensuring visibility always reflects reality.
- Prepare internal reports, presentations, and stakeholder updates as needed.
- Handle Partner-facing communications, ensuring Light & Wonder is easy to work with.
- Own clearly defined workstreams within process improvement initiatives and deliver them end to end, without needing to be chased.
- Contribute to process mapping — documenting how things currently work, identifying gaps, and helping to draft improved workflows.
- Prepare documentation and guidance materials for process changes, and communicate changes to the relevant teams.
- Monitor adoption of updated processes and tools, flagging where things are not being used as intended.
- Tackle known friction points through pragmatic changes — flagging issues and proposing fixes as you find them, not waiting to be asked.
- Maintain shared trackers, dashboards, and logs in Jira, Monday.com, and Salesforce — keeping data accurate and current.
- Make day-to-day configuration changes to shared tools — workflows, fields, and templates — within agreed parameters.
- Flag gaps or inconsistencies in existing trackers and processes, and suggest improvements.
- Own day-to-day tooling changes that fall below the threshold for formal project management.
- Up to 2 years of experience in an operations, project support, administration, or commercial support role — or a recent graduate with a strong placement in a relevant environment.
- A relevant degree or equivalent experience; business, finance, or a related discipline is advantageous.
- Demonstrable organisational skills and a track record of managing multiple priorities accurately.
- Some exposure to process improvement, project coordination, or analytical work is desirable.
- Experience within technology, gaming, SaaS, or media is a plus but not required.
Why would you enjoy working with us at Light & Wonder?
- Competitive benefits, an open and supportive environment as well as a modern and exciting workplace.
- The opportunity to interact with global teams on a regular basis.
- Tangible and genuine development - at Light & Wonder, you can take your career where you want it to go!
- You will get to enjoy a stunning work location and flexible working practices whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career.
Partner Operations Executive in London employer: Light & Wonder
At Light & Wonder, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work environment in Chiswick. Our competitive benefits, commitment to employee development, and the opportunity to collaborate with global teams make us a standout choice for those looking to grow their careers in the exciting iGaming industry. With a focus on innovation and process improvement, you'll find meaningful work that allows you to make a real impact while enjoying a modern workplace and flexible working practices.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Operations Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the iGaming industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of your work that highlight your organisational and process improvement abilities. This will make you stand out during interviews.
✨Tip Number 3
Be proactive! If you see a gap in the process or a way to improve something, mention it during your interview. It shows you're already thinking like a Partner Operations Executive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining us.
We think you need these skills to ace Partner Operations Executive in London
Some tips for your application 🫡
Show Your Organisational Skills:In your application, make sure to highlight your organisational skills. We want to see how you manage multiple priorities and keep things running smoothly, just like the role requires!
Be Proactive in Your Approach:We love a proactive attitude! Share examples of how you've taken ownership of tasks or improved processes in your previous roles. This will show us you're ready to jump in and make a difference.
Tailor Your Application:Don’t just send a generic application. Tailor your CV and cover letter to reflect the specific skills and experiences that match the Partner Operations Executive role. It’ll help us see why you’re the perfect fit!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. We want to see your application come through our system so we can review it properly!
How to prepare for a job interview at Light & Wonder
✨Know Your iGaming Stuff
Before the interview, brush up on your knowledge of the iGaming industry. Familiarise yourself with current trends, key players, and Light & Wonder's unique offerings. This will show your genuine interest and help you engage in meaningful conversations.
✨Show Off Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. Be ready to discuss how you prioritised your workload and what tools you used to stay on top of things.
✨Be Proactive in Problem-Solving
Light & Wonder values initiative, so think of instances where you identified a problem and took the lead in finding a solution. During the interview, share these stories to demonstrate your proactive mindset and ability to tackle challenges head-on.
✨Prepare for Process Improvement Questions
Expect questions about process improvement and how you've contributed to it in previous roles. Have specific examples ready that highlight your analytical skills and your ability to document and implement changes effectively.
