At a Glance
- Tasks: Support process improvements and manage operational tasks in a dynamic gaming environment.
- Company: Join Light & Wonder, a leader in the iGaming industry with a creative culture.
- Benefits: Enjoy competitive perks, flexible working, and a stunning workplace.
- Other info: Great opportunities for career growth and personal development.
- Why this job: Make an impact in gaming while developing your career with global teams.
- Qualifications: Ideal for organised individuals with experience in operations or recent graduates.
The predicted salary is between 30000 - 40000 £ per year.
iGaming: If it’s iGaming, we know a thing or two. At Light & Wonder, it’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.
Position Summary
Light & Wonder is a leading technology and entertainment business, creating new worlds where players can immerse themselves in dynamic casino, online, and mobile games. Driven by curiosity and ambition, our nearly 5,000 Creators span six continents and share one goal: to push the boundaries of what is possible in gaming.
Our Partner Operations function is the operational engine behind how Light & Wonder works with the Partners who bring their content to our distribution platform — getting great games into the hands of operators worldwide. We are looking for an organised, proactive Partner Operations Executive to join our team in Chiswick — supporting the delivery of process improvement initiatives and providing flexible operational support across the Partner Operations function.
Reporting to the Senior Operations Manager, you will work across a range of tasks and initiatives — maintaining systems and trackers, supporting process rollouts, coordinating with internal teams, and picking up what is needed to keep things moving. This role suits someone who is comfortable with variety, manages their own workload without being chased, and gets satisfaction from making things more organised. If something needs doing, you do it.
Operational Support
- Take ownership of clearly scoped tasks across Partner Operations and see them through to completion.
- Manage your own workload in line with agreed priorities, delivering the most important items first and flagging early when capacity or deadlines are at risk.
- Pick up requests from the Senior Operations Manager and the wider team quickly, delivering to a consistent standard.
- Keep systems and trackers accurate and up to date, ensuring visibility always reflects reality.
- Prepare internal reports, presentations, and stakeholder updates as needed.
- Handle Partner-facing communications, ensuring Light & Wonder is easy to work with.
Process Improvement Support
- Own clearly defined workstreams within process improvement initiatives and deliver them end to end, without needing to be chased.
- Contribute to process mapping — documenting how things currently work, identifying gaps, and helping to draft improved workflows.
- Prepare documentation and guidance materials for process changes, and communicate changes to the relevant teams.
- Monitor adoption of updated processes and tools, flagging where things are not being used as intended.
- Tackle known friction points through pragmatic changes — flagging issues and proposing fixes as you find them, not waiting to be asked.
Tooling & Administration
- Maintain shared trackers, dashboards, and logs in Jira, Monday.com, and Salesforce — keeping data accurate and current.
- Make day-to-day configuration changes to shared tools — workflows, fields, and templates — within agreed parameters.
- Flag gaps or inconsistencies in existing trackers and processes, and suggest improvements.
- Own day-to-day tooling changes that fall below the threshold for formal project management.
Qualifications
- Up to 2 years of experience in an operations, project support, administration, or commercial support role — or a recent graduate with a strong placement in a relevant environment.
- A relevant degree or equivalent experience; business, finance, or a related discipline is advantageous.
- Demonstrable organisational skills and a track record of managing multiple priorities accurately.
- Some exposure to process improvement, project coordination, or analytical work is desirable.
- Experience within technology, gaming, SaaS, or media is a plus but not required.
Why would you enjoy working with us at Light & Wonder?
- Competitive benefits, an open and supportive environment as well as a modern and exciting workplace.
- The opportunity to interact with global teams on a regular basis.
- Tangible and genuine development - at Light & Wonder, you can take your career where you want it to go!
And if that’s not enough; you will get to enjoy a stunning work location and flexible working practices whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career.
Partner Operations Executive employer: Light & Wonder, Inc.
At Light & Wonder, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture in the heart of Chiswick. Our commitment to employee growth is evident through our competitive benefits, flexible working practices, and opportunities for genuine career development, all while collaborating with global teams in a modern and dynamic environment. Join us to be part of a team that values curiosity and ambition, where your contributions directly impact the future of iGaming.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Operations Executive
✨Tip Number 1
Network like a pro! Reach out to people in the iGaming industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Light & Wonder and their games. Show us you’re passionate about what we do and how you can contribute to our team!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so be yourself!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Partner Operations Executive
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Partner Operations Executive role. Highlight your organisational skills and any relevant experience in operations or project support. We want to see how you can bring value to our team!
Showcase Your Proactivity:In your application, give examples of times when you've taken the initiative to improve processes or tackle challenges. We love candidates who can demonstrate their ability to manage their workload and get things done without needing to be chased.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, clarity is key in operations!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our awesome team at Light & Wonder!
How to prepare for a job interview at Light & Wonder, Inc.
✨Know Your Stuff
Before the interview, dive deep into Light & Wonder's operations and their iGaming products. Familiarise yourself with their processes and tools like Jira and Salesforce. This will show that you're genuinely interested and ready to contribute from day one.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple priorities in past roles or projects. Highlight specific instances where your organisational skills led to successful outcomes. This is crucial for a role that demands keeping systems and trackers accurate.
✨Be Proactive
During the interview, demonstrate your proactive nature by discussing times when you identified issues and proposed solutions without being prompted. This aligns perfectly with the role's requirement to tackle friction points and improve processes.
✨Ask Insightful Questions
Prepare thoughtful questions about the Partner Operations function and how it interacts with other teams. This not only shows your interest but also helps you understand how you can fit into their culture and contribute effectively.
