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- Tasks: Lead a helpdesk team and provide top-notch gaming support.
- Company: Join a leading gaming technology company with a passion for innovation.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and training opportunities.
- Why this job: Make a difference in the gaming world while developing your leadership skills.
- Qualifications: Strong leadership and communication skills with knowledge of helpdesk operations.
- Other info: Dynamic work environment with plenty of room for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading gaming technology company seeks a Helpdesk Manager in Chadderton, UK, to lead the helpdesk team and provide first-line technical support. The role involves motivating staff, ensuring operations meet quality standards, and improving service delivery.
The ideal candidate will possess strong leadership and communication skills, along with a solid understanding of helpdesk operations.
This position offers a competitive salary, generous holiday allowance, and opportunities for training and development.
Helpdesk Manager - Gaming Support Lead employer: Light & Wonder, Inc.
Contact Detail:
Light & Wonder, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Manager - Gaming Support Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the gaming industry and let them know you're on the hunt for a Helpdesk Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your leadership and communication skills. Think of examples from your past experiences where you've motivated a team or improved service delivery. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t forget to research the company culture! Understanding the values and mission of the gaming technology company will help you tailor your responses during interviews. Plus, it shows that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive listings that you won’t find anywhere else. Let’s get you that Helpdesk Manager position!
We think you need these skills to ace Helpdesk Manager - Gaming Support Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Helpdesk Manager role. Highlight your leadership abilities and any relevant helpdesk operations experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for gaming support and how you can motivate a team. Be sure to mention specific examples of how you've improved service delivery in the past.
Show Off Your Communication Skills: As a Helpdesk Manager, strong communication is key. In your application, demonstrate your ability to convey complex information clearly and effectively. This will show us you're ready to lead the team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in the gaming industry!
How to prepare for a job interview at Light & Wonder, Inc.
✨Know Your Gaming Tech
Make sure you brush up on the latest gaming technology trends and support tools. Being able to discuss specific games or platforms will show your passion and understanding of the industry.
✨Showcase Leadership Skills
Prepare examples of how you've motivated teams in the past. Think about situations where you improved service delivery or resolved conflicts, as these will highlight your leadership capabilities.
✨Understand Helpdesk Operations
Familiarise yourself with common helpdesk metrics and best practices. Be ready to discuss how you would ensure operations meet quality standards and what strategies you would implement for continuous improvement.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team dynamics, and future projects. This not only shows your interest but also helps you gauge if the company is the right fit for you.
