Light, an AI-native finance ERP and general ledger platform, is seeking a Customer Support Specialist for the DACH region in London (in-office). Youβll be the first line of contact for German-speaking customers via email and chat, handling day-to-day how-to and technical questions, and collaborating with Account Management on activation and retention.
The role emphasizes joining senior support and cross-functional teams to resolve issues, gather feedback, and improve the help center while
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DACH Customer Support Specialist β AI-Driven, London employer: Light Inc
At Light, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. As a Product Manager, you'll have the unique opportunity to shape a market-defining product while collaborating with talented engineers, designers, and finance professionals in a fast-paced environment. With competitive salaries, generous leave policies, and a strong focus on career growth, we empower our team members to thrive and make a meaningful impact in the world of finance.