LightLight is seeking a Customer Support Specialist (DACH) to serve German-speaking customers from our London office. You will be the primary contact for day-to-day how-to and technical questions, working with Account Management on activation and retention.
You will handle email and chat, diagnose issues, and help customers maximize the value of our AI-native finance ERP platform. A strong fit includes 2+ years in B2B SaaS support and fluency in German and English.
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AI-Driven German-Speaking SaaS Support Specialist (DACH) employer: Light Inc
At Light, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. As a Product Manager, you'll have the unique opportunity to shape a market-defining product while collaborating with talented engineers, designers, and finance professionals in a fast-paced environment. With competitive salaries, generous leave policies, and a strong focus on career growth, we empower our team members to thrive and make a meaningful impact in the world of finance.
