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- Tasks: Coordinate shipments and ensure on-time delivery while managing customs clearances.
- Company: Join Ligentia, a dynamic player in the logistics industry.
- Benefits: Flexible work environment, growth opportunities, and collaboration with top brands.
- Why this job: Be part of a tech-driven team making a real impact in global logistics.
- Qualifications: Operational knowledge of import processes and strong communication skills.
- Other info: Exciting career growth in a supportive and innovative workplace.
The predicted salary is between 30000 - 40000 £ per year.
Join Ligentia! As a Service Delivery Executive, you will support our general operations with a primary focus on Ocean Imports. You will play a key role in coordinating the end-to-end movement of shipments, facilitating customs clearances, and ensuring reliable, on-time delivery for our customers.
Key Responsibilities:
- Coordinating the movement of shipments and overseeing deliveries to ensure a seamless process.
- Contributing to accurate data management by following CargoWise processes.
- Reviewing shipment documentation and resolving queries through clear communication.
- Facilitating the receipt of bills of lading and authorising system releases.
- Supporting shipment profitability through attentive costing, invoicing, and margin management.
- Collaborating with Customs Teams to monitor and ensure timely releases.
- Updating Customer Success teams to keep everyone informed on shipment status and resolutions.
- Working together with internal teams to meet and exceed client goals.
What You'll Need:
Essential:
- Operational knowledge of import processes and formalities.
- Understanding of shipping documentation and its importance in the supply chain.
- A process-oriented approach to supporting client shipments through our systems.
- Collaborative spirit, with the ability to work effectively as part of a diverse global team.
Desirable:
- Previous experience or familiarity with CargoWise.
- Experience in a similar logistics or operations role.
Why Ligentia? Why now?
Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world’s leading retailers and best-known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now. Ready to join us? Apply now!
Ligentia requests that recruitment agencies do not speculatively submit CVs to us unless expressly requested to do so by a member of our People team. Any CVs sent to us on an unrequested speculative basis will be ignored. Ligentia will not be liable for any fee or commission payments claimed by a recruitment agent in respect to the employment by us of a candidate whose CV was sent to us on an unrequested speculative basis.
Service Delivery Executive employer: Ligentia
Contact Detail:
Ligentia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Executive
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and shipping industry, especially those who work at Ligentia. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on import processes and shipping documentation. Show us you understand the ins and outs of the role, and how you can contribute to our team.
✨Tip Number 3
Be ready to showcase your collaborative spirit! We love team players, so think of examples where you've worked well with others to achieve a common goal. This will resonate with us during the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our awesome team at Ligentia.
We think you need these skills to ace Service Delivery Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Delivery Executive role. Highlight your operational knowledge of import processes and any experience with shipping documentation. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills: Since clear communication is key in this role, don’t shy away from showcasing your ability to resolve queries and keep teams informed. Use examples from your past experiences to demonstrate how you’ve effectively communicated in a logistics or operations setting.
Be Process-Oriented: We love a process-oriented approach! In your application, emphasise how you’ve supported client shipments through systems in the past. This will show us that you understand the importance of following procedures to ensure smooth operations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Ligentia!
How to prepare for a job interview at Ligentia
✨Know Your Shipping Basics
Make sure you brush up on your operational knowledge of import processes and shipping documentation. Understanding the ins and outs of these areas will not only help you answer questions confidently but also show that you're serious about the role.
✨Show Off Your Collaborative Spirit
Since this role involves working with diverse teams, be prepared to discuss examples of how you've successfully collaborated in the past. Highlighting your ability to work well with others will demonstrate that you’re a great fit for their team-oriented culture.
✨Get Familiar with CargoWise
If you have any experience with CargoWise, make sure to mention it! If not, do a bit of research beforehand. Showing that you’re proactive about learning the systems they use can set you apart from other candidates.
✨Communicate Clearly and Effectively
As a Service Delivery Executive, clear communication is key. Practice articulating your thoughts and experiences succinctly. This will not only help you during the interview but also reflect your ability to handle queries and keep everyone informed about shipment statuses.