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For Companies At a Glance
- Tasks: Manage invoices, ensure accurate pricing, and handle customer billing.
- Company: Join Ligentia, a leader in freight operations with a tech-driven vision.
- Benefits: Enjoy a flexible work environment and collaborate with knowledgeable colleagues.
- Why this job: Be part of a dynamic industry with brilliant customers and growth opportunities.
- Qualifications: 1-2 years in a fast-paced support role; strong organisational skills required.
- Other info: Experience with CargoWise and logistics is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Join Ligentia! We are seeking a Service Delivery Analyst to play a vital role in our Service Delivery team. This is an operational financial role that is crucial for the smooth running of our freight operations, focusing on the financial aspects of shipments, ensuring accuracy and accountability.
Your Role:
- Managing Invoices: Handling incoming supplier invoices (Accounts Payable) and ensuring correct costs are passed on.
- Ensuring Accurate Pricing: Helping to set up and manage accurate buy and sell rates in our system (CargoWise) so we can invoice customers correctly.
- Customer Billing: Raising invoices for customers, including "bulk" weekly invoices.
- Financial Checks: Double-checking profit margins on shipments and verifying all services have been correctly billed to clients.
- Month-End Processes: Playing a key part in month-end activities to ensure all financial data is accurate and compliant, contributing to budget targets.
- Finding Opportunities: Identifying missed revenue or opportunities to improve profitability through detailed auditing of files.
- Query Resolution: Managing any questions or issues related to Accounts Payable or Accounts Receivable.
- Data Integrity: Maintaining accurate financial records, including accruals and WIPs (Work in Progress).
- Collaboration: Working closely with our operations teams and overseas partners to ensure smooth financial processes and communication.
What You'll Need:
Essential
- Circa 1-2 years of experience in a similar fast-paced support or administrative role, or a role with a strong financial/data focus.
- Strong organisational skills and exceptional attention to detail.
- A proactive and positive approach to change and meeting deadlines.
- Good IT skills, including proficiency in Microsoft Excel.
Desirable
- An interest in data.
- Experience with CargoWise.
- Experience within the supply chain or logistics industry.
Why Ligentia? Why now?
Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world’s leading retailers and best-known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now.
Ready to join us? Apply now!
Service Delivery Analyst employer: Ligentia
Contact Detail:
Ligentia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Analyst
✨Tip Number 1
Familiarise yourself with CargoWise, as it's a key system used in this role. If you have experience with it, be ready to discuss specific instances where you've used it effectively.
✨Tip Number 2
Highlight your organisational skills and attention to detail during any conversations or interviews. Prepare examples of how you've successfully managed financial data or invoices in previous roles.
✨Tip Number 3
Show your proactive approach by discussing any improvements you've made in past positions, especially related to financial processes or data integrity. This will demonstrate your ability to contribute positively to the team.
✨Tip Number 4
Network with professionals in the logistics and supply chain industry. Engaging with others in the field can provide insights and potentially lead to referrals, making your application stand out.
We think you need these skills to ace Service Delivery Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Service Delivery Analyst position. Tailor your application to highlight relevant experience and skills that align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved financial data management, invoicing, or customer billing. Use specific examples to demonstrate your organisational skills and attention to detail.
Showcase IT Skills: Mention your proficiency in Microsoft Excel and any experience with CargoWise or similar systems. Providing examples of how you've used these tools effectively in past roles can strengthen your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you are interested in working at Ligentia and how you can contribute to their success.
How to prepare for a job interview at Ligentia
✨Showcase Your Financial Acumen
Since the role focuses heavily on financial aspects, be prepared to discuss your experience with managing invoices and ensuring accurate pricing. Highlight any specific examples where you successfully handled financial data or improved processes.
✨Demonstrate Attention to Detail
This position requires exceptional attention to detail. During the interview, provide examples of how you've maintained accuracy in your previous roles, especially when dealing with financial records or data integrity.
✨Familiarise Yourself with CargoWise
If you have experience with CargoWise, make sure to mention it. If not, do some research on the software and be ready to discuss how you would approach learning it quickly. This shows your proactive attitude towards adapting to new tools.
✨Prepare for Collaborative Scenarios
Collaboration is key in this role. Think of instances where you've worked closely with teams or partners to resolve issues or improve processes. Be ready to share these experiences to demonstrate your teamwork skills.
