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For Companies At a Glance
- Tasks: Manage invoices, ensure accurate pricing, and handle customer billing.
- Company: Join Ligentia, a dynamic player in the freight operations industry.
- Benefits: Enjoy a flexible work environment with collaborative culture and growth opportunities.
- Why this job: Be part of a tech-driven team with leading retailers and impactful projects.
- Qualifications: 1-2 years in a fast-paced support role; strong organisational skills required.
- Other info: Experience with CargoWise and logistics is a plus.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a Service Delivery Analyst to play a vital role in our Service Delivery team. This is an operational financial role that is crucial for the smooth running of our freight operations, focusing on the financial aspects of shipments, ensuring accuracy and accountability.
Your Role:
- Managing Invoices: Handling incoming supplier invoices (Accounts Payable) and ensuring correct costs are passed on.
- Ensuring Accurate Pricing: Helping to set up and manage accurate buy and sell rates in our system (CargoWise) so we can invoice customers correctly.
- Customer Billing: Raising invoices for customers, including "bulk" weekly invoices.
- Financial Checks: Double-checking profit margins on shipments and verifying all services have been correctly billed to clients.
- Month-End Processes: Playing a key part in month-end activities to ensure all financial data is accurate and compliant, contributing to budget targets.
- Finding Opportunities: Identifying missed revenue or opportunities to improve profitability through detailed auditing of files.
- Query Resolution: Managing any questions or issues related to Accounts Payable or Accounts Receivable.
- Data Integrity: Maintaining accurate financial records, including accruals and WIPs (Work in Progress).
- Collaboration: Working closely with our operations teams and overseas partners to ensure smooth financial processes and communication.
What You'll Need:
Essential
- Circa 1-2 years of experience in a similar fast-paced support or administrative role, or a role with a strong financial/data focus.
- Strong organisational skills and exceptional attention to detail.
- A proactive and positive approach to change and meeting deadlines.
- Good IT skills, including proficiency in Microsoft Excel.
Desirable
- An interest in data.
- Experience with CargoWise.
- Experience within the supply chain or logistics industry.
Why Ligentia? Why now?
Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world’s leading retailers and best-known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now.
Ready to join us? Apply now!
Service Delivery Analyst employer: Ligentia
Contact Detail:
Ligentia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Analyst
✨Tip Number 1
Familiarise yourself with CargoWise, as it's a key system used in this role. If you have experience with it, be ready to discuss how you've used it in previous positions or projects.
✨Tip Number 2
Highlight your organisational skills and attention to detail during any conversations. Prepare examples of how you've successfully managed financial data or invoices in past roles.
✨Tip Number 3
Show your proactive approach by discussing any instances where you've identified opportunities for improvement in financial processes or data accuracy. This will demonstrate your value to the team.
✨Tip Number 4
Network with professionals in the logistics and supply chain industry. Engaging with others in the field can provide insights and potentially lead to referrals that could help you land the job.
We think you need these skills to ace Service Delivery Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in financial roles, particularly any work related to invoicing, accounts payable, or data management. Use keywords from the job description to demonstrate your fit for the Service Delivery Analyst position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention specific examples of how you've successfully managed financial processes or improved profitability in previous roles.
Highlight Technical Skills: Emphasise your proficiency in Microsoft Excel and any experience with CargoWise or similar systems. If you have worked in logistics or supply chain, make sure to mention this as it is desirable for the role.
Show Enthusiasm for the Role: In your application, express your excitement about joining Ligentia and contributing to their growth in the dynamic logistics industry. Highlight your proactive approach to challenges and your commitment to meeting deadlines.
How to prepare for a job interview at Ligentia
✨Showcase Your Financial Acumen
Since the role focuses heavily on financial aspects, be prepared to discuss your experience with managing invoices and ensuring accurate pricing. Highlight any specific examples where you successfully handled financial data or improved processes.
✨Demonstrate Attention to Detail
This position requires exceptional attention to detail. During the interview, provide examples of how you've maintained accuracy in your previous roles, especially when dealing with financial records or data integrity.
✨Familiarise Yourself with CargoWise
If you have experience with CargoWise, make sure to mention it. If not, do some research on the software and be ready to discuss how you would approach learning it quickly. This shows your proactive attitude towards adapting to new tools.
✨Prepare for Collaborative Scenarios
Collaboration is key in this role. Think of instances where you've worked closely with teams or partners to resolve issues or improve processes. Be ready to share these experiences to demonstrate your teamwork skills.
