At a Glance
- Tasks: Lead exciting projects from start to finish, ensuring top-notch delivery for our clients.
- Company: Join Ligentia, a dynamic player in the supply chain and logistics industry.
- Benefits: Enjoy a flexible work environment, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement and team development.
- Why this job: Make a real impact by shaping processes and working with leading global brands.
- Qualifications: Experience in project management within supply chain or logistics is essential.
The predicted salary is between 50000 - 65000 £ per year.
As our Customer Solutions Project Manager, you will be responsible for leading the delivery of customer implementations from start to finish. Working with both new and existing strategic clients, you will ensure projects are delivered on time, within scope, and to an exceptional standard. A critical part of this role is to build a more structured and consistent approach to our implementations. You will directly shape how we scale by creating the clear processes, tools, templates, and ways of working that the wider business will follow.
Your Role:
- Delivery & Projects: Lead end-to-end implementation projects from initial kick-off through to post-go-live "hypercare" support. Develop detailed project plans, manage budgets, track risks, and provide regular updates to stakeholders.
- Customers & Stakeholders: Act as the primary point of contact for clients during implementation. Build strong relationships, manage expectations, and support seamless handovers from the sales/tender stage into live delivery.
- Process & Continuous Improvement: Capture lessons learned after each project to improve our templates and guidance, ensuring a highly consistent approach across the business.
- Team & Leadership: Line manage, support, and develop project team members, including a Project Support Analyst. Provide project management best practice guidance to internal operations, technology, and customer teams.
What You'll Need:
- Considerable experience in project or implementation management.
- Proven background working within supply chain, logistics, or technology environments.
- A proven track record of managing complex, multi-stakeholder projects and successfully handling multiple priorities simultaneously.
- Confident and clear communication skills, with the ability to engage, collaborate with, and influence senior stakeholders.
- Good knowledge of standard project management tools (e.g. MS Project, Jira, or similar).
- A recognised project management qualification (PMP, APICS, Prince2, or equivalent).
- Experience working specifically within global supply chain operations or freight forwarding.
- Knowledge of dedicated supply chain systems, such as Transportation Management Systems (TMS) or similar platforms.
- Practical experience setting up, documenting, or improving implementation processes and methodologies from scratch.
- Familiarity with Agile ways of working.
Why Ligentia? Why now?
Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world’s leading retailers and best-known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now.
Ready to join us? Apply now!
End-to-End Implementation Manager - Supply Chain & Logistics in Leeds employer: Ligentia
At Ligentia, we pride ourselves on being an exceptional employer, offering a dynamic and collaborative work environment that fosters innovation and growth. As an End-to-End Implementation Manager in the thriving supply chain and logistics sector, you will have the opportunity to lead impactful projects for renowned global clients while benefiting from our commitment to employee development and a flexible work culture. Join us to be part of a team that values your contributions and supports your professional journey in one of the most exciting industries today.
StudySmarter Expert Advice🤫
We think this is how you could land End-to-End Implementation Manager - Supply Chain & Logistics in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their supply chain processes and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they do.
✨Tip Number 3
Practice your pitch! Be ready to explain your project management experience and how you've successfully led implementations in the past. Use specific examples that highlight your skills and achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Ligentia.
We think you need these skills to ace End-to-End Implementation Manager - Supply Chain & Logistics in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your project management experience, especially in supply chain and logistics, to show us you’re the right fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about this role. Share specific examples of your past projects and how they relate to what we do at Ligentia. We love a good story!
Showcase Your Communication Skills:Since you'll be engaging with clients and stakeholders, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect how you’d interact with our team and clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Ligentia
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand your past projects, especially those related to supply chain and logistics. Be ready to discuss specific challenges you faced, how you managed them, and the outcomes. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Master the Art of Communication
As a Customer Solutions Project Manager, clear communication is key. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully engaged with stakeholders and managed expectations in previous roles. This will demonstrate your ability to build strong relationships, which is crucial for this position.
✨Showcase Your Process Improvement Skills
Be prepared to discuss how you've captured lessons learned from past projects and used them to improve processes. Highlight any specific tools or methodologies you've implemented to enhance project delivery. This will align perfectly with the role's focus on creating structured and consistent approaches.
✨Familiarise Yourself with Agile Practices
Since familiarity with Agile ways of working is mentioned in the job description, brush up on Agile principles and be ready to discuss how you've applied them in your previous roles. Share examples of how Agile methodologies have helped you manage complex projects effectively, as this will resonate well with the interviewers.
