Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and launch a global reporting framework to transform customer data insights.
- Company: Join Ligentia, a dynamic company with a tech vision that excites.
- Benefits: Flexible work environment, collaborative culture, and opportunities for professional growth.
- Other info: Work with brilliant customers and a team that values innovation and collaboration.
- Why this job: Make a real impact by automating processes and enhancing customer experience.
- Qualifications: 3-5 years in BI or customer analytics, with skills in dashboard design and SQL.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Weâre on a mission to move away from fragmented, manual reporting and create a standardised, global âsingle source of truthâ for customer data. Weâre looking for two adaptable and dynamic analysts to join our Global Customer Team; these are high-impact roles where you will design and launch our first global reporting framework. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategic growth and customer retention.
While both roles share a core mission, we are looking for specialists in two key areas:
- Functional/Operational: Focused on deep-dive data interrogation, trend analysis, and uncovering the meaningful story behind the numbers.
- UI/UX Design: Focused on creating an exceptional user experience â building high-end, customerâfacing dashboards and mastering the art of visual storytelling.
Your Role
- Global Alignment: Implement standardised dashboards and KPI frameworks across the UK, Australia, Poland and the Netherlands within your first 12 months.
- Data Integrity: Serve as the strategic lead for data requests to ensure global consistency and promote efficient, automated reporting habits.
- Innovation & AI: Leverage advanced analytics and AI to automate recurring reports, identifying meaningful efficiency gains for our global customers.
- Professional Storytelling: Translate complex operational data into clear, professional narratives for high-level customer business reviews.
- Collaborative Development: Partner with our Data Engineering team to help build and refine a modern, scalable tech stack.
What Youâll Need
- Ideally 3-5 years of experience in BI, customer analytics, or operational reporting environments.
- Proficiency in dashboard design and data modelling using tools like Tableau, Power BI, or Looker. SQL knowledge is a major plus.
- An understanding of how to leverage AI tools to drive better insights and operational efficiency.
- Ability to thrive in fastâpaced environments.
- You donât just provide data; you provide actionable recommendations and strategic thinking.
- Knowledge of supply chain/logistics KPIs.
- Proficiency in SQL for data extraction and transformation.
- Familiarity with AI/ML tools and languages, including Python, R, Azure ML, or AWS SageMaker.
Why Ligentia? Why now?
Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the worldâs leading retailers and bestâknown brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now.
Customer Data Insights Analyst x2 in Leeds employer: Ligentia
Contact Detail:
Ligentia Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Customer Data Insights Analyst x2 in Leeds
â¨Tip Number 1
Network like a pro! Reach out to current employees at Ligentia on LinkedIn or other platforms. Ask them about their experiences and the company culture. This not only shows your interest but can also give you insider info that might help you stand out in interviews.
â¨Tip Number 2
Prepare for those tricky interview questions! Think about how your skills in data analysis and dashboard design can directly impact customer experience. Be ready to share specific examples of how you've used data to drive strategic decisions in the past.
â¨Tip Number 3
Show off your tech skills! If youâve worked with tools like Tableau or Power BI, bring along a portfolio of your best dashboards. Visual storytelling is key, so make sure you can explain the insights behind your designs clearly and confidently.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining our mission to create a global âsingle source of truthâ for customer data.
We think you need these skills to ace Customer Data Insights Analyst x2 in Leeds
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Data Insights Analyst. Highlight your experience in BI, customer analytics, and any relevant tools like Tableau or Power BI. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story! Share why you're passionate about data and how you can contribute to creating a global reporting framework. Be sure to mention any innovative ideas you have for automating processes.
Showcase Your Technical Skills: Donât forget to highlight your proficiency in SQL and any experience with AI/ML tools. Weâre looking for someone who can leverage these skills to drive insights, so make them stand out in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from our team!
How to prepare for a job interview at Ligentia
â¨Know Your Data Inside Out
Before the interview, dive deep into your past experiences with data analysis and reporting. Be ready to discuss specific projects where you automated processes or created impactful dashboards. This will show your potential employer that you can bring valuable insights to their global customer team.
â¨Master the Art of Storytelling
Prepare to translate complex data into compelling narratives. Think of examples where you've turned raw numbers into actionable recommendations. This skill is crucial for the role, so practice explaining your findings in a way that highlights their significance to customer experience and strategic growth.
â¨Familiarise Yourself with Their Tools
Make sure you're comfortable with the tools mentioned in the job description, like Tableau, Power BI, or SQL. If you have experience with AI/ML tools, be ready to discuss how you've used them to enhance data insights. Showing that you can hit the ground running with their tech stack will set you apart.
â¨Show Your Collaborative Spirit
This role involves working closely with the Data Engineering team, so be prepared to talk about your collaborative experiences. Share examples of how you've partnered with others to achieve common goals, especially in fast-paced environments. Highlighting your adaptability and teamwork will resonate well with the interviewers.