At a Glance
- Tasks: Manage road freight quotations, coordinate shipments, and onboard new customers.
- Company: Join Ligentia, a fast-paced global logistics business with exciting growth opportunities.
- Benefits: Flexible work environment, collaborative culture, and the chance to work with leading brands.
- Other info: Great career growth potential in a stimulating and supportive team.
- Why this job: Shape a growing service in a dynamic industry and make a real impact.
- Qualifications: Strong communication, negotiation skills, and commercial awareness are essential.
As a Service Delivery Executive (Road), you will play a key role in supporting the growth of our road freight offering. Working across operational and commercial activities, you will manage quotations, engage with suppliers, coordinate shipments and support the successful onboarding of customers into our expanding road freight product. This is an exciting opportunity to help shape a growing service within a fast‑paced, global logistics business.
This role can be based out of our Leeds or Romford office.
Key Responsibilities
- Managing and responding to road freight quotation requests through Zendesk.
- Ensuring accurate job creation and management within CargoWise in line with company processes.
- Supporting the migration of existing road freight customers into Ligentia's road freight product.
- Coordinating road freight shipments and providing operational support as required.
- Negotiating competitive rates with carriers and suppliers.
- Identifying, evaluating and onboarding new supplier partners.
- Working closely with sales teams to identify and support new business opportunities.
- Building strong relationships with customers, suppliers and internal stakeholders.
- Supporting continuous improvement initiatives within the road freight service offering.
What You'll Need
- Strong commercial awareness and the ability to identify opportunities to improve profitability and customer outcomes.
- Excellent communication and relationship-building skills.
- Strong negotiation skills and the confidence to work effectively with suppliers and partners.
- Ability to manage multiple priorities in a fast‑paced environment.
- A collaborative approach and the ability to work effectively across teams.
- Experience within freight forwarding, logistics or supply chain operations.
- Experience using CargoWise or similar freight management systems.
- Previous experience in a quotations, pricing, logistics or operational role.
Commercial Service Delivery Executive in Leeds employer: Ligentia
Ligentia is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the fast-paced logistics industry. With a strong commitment to employee development, we provide comprehensive training and support to help you grow your expertise in compliance while working alongside knowledgeable colleagues. Our flexible work culture promotes a sense of community and shared purpose, making Ligentia a rewarding place to build your career.
