At a Glance
- Tasks: Design and launch a global reporting framework to transform customer data insights.
- Company: Join Ligentia, a dynamic company revolutionising customer data management.
- Benefits: Flexible work environment, collaborative culture, and opportunities for professional growth.
- Why this job: Make a real impact by automating processes and enhancing customer experience.
- Qualifications: 3-5 years in BI or customer analytics, with dashboard design skills.
- Other info: Work with leading brands in a fast-paced, innovative industry.
The predicted salary is between 28800 - 48000 £ per year.
Join Ligentia! We’re on a mission to move away from fragmented, manual reporting and create a standardised, global "single source of truth" for customer data. We’re looking for two adaptable and dynamic analysts to join our Global Customer Team; these are high-impact roles where you will design and launch our first global reporting framework. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategic growth and customer retention.
While both roles share a core mission, we are looking for specialists in two key areas:
- Functional/Operational: Focused on deep-dive data interrogation, trend analysis, and uncovering the meaningful story behind the numbers.
- UI/UX Design: Focused on creating an exceptional user experience - building high-end, customer-facing dashboards and mastering the art of visual storytelling.
Your Role:
- Global Alignment: Implement standardised dashboards and KPI frameworks across the UK, Australia, Poland and the Netherlands within your first 12 months.
- Data Integrity: Serve as the strategic lead for data requests to ensure global consistency and promote efficient, automated reporting habits.
- Innovation & AI: Leverage advanced analytics and AI to automate recurring reports, identifying meaningful efficiency gains for our global customers.
- Professional Storytelling: Translate complex operational data into clear, professional narratives for high-level customer business reviews.
- Collaborative Development: Partner with our Data Engineering team to help build and refine a modern, scalable tech stack.
What You’ll Need:
Essential
- Ideally 3-5 years of experience in BI, customer analytics, or operational reporting environments.
- Proficiency in dashboard design and data modelling using tools like Tableau, Power BI, or Looker. SQL knowledge is a major plus.
- An understanding of how to leverage AI tools to drive better insights and operational efficiency.
- Ability to thrive in fast-paced environments.
- You don’t just provide data; you provide actionable recommendations and strategic thinking.
Desirable
- Knowledge of supply chain/logistics KPIs.
- Proficiency in SQL for data extraction and transformation.
- Familiarity with AI/ML tools and languages, including Python, R, Azure ML, or AWS SageMaker.
Why Ligentia? Why now?
Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world’s leading retailers and best-known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now.
Ready to join us? Apply now!
Customer Data Insights Analyst in Bradford employer: Ligentia
Contact Detail:
Ligentia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Data Insights Analyst in Bradford
✨Tip Number 1
Network like a pro! Reach out to current employees at Ligentia on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your dashboard designs and data insights. This is your chance to demonstrate how you can transform data into actionable recommendations, just like they want.
✨Tip Number 3
Prepare for the interview by brushing up on your SQL and BI tools. Be ready to discuss how you've used these in past roles to drive efficiency and insights. They’re looking for someone who can hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Ligentia team.
We think you need these skills to ace Customer Data Insights Analyst in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Data Insights Analyst. Highlight your experience in BI, customer analytics, and any relevant tools like Tableau or Power BI. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story! Share why you're passionate about data and how you can contribute to our global reporting framework. Be sure to mention any innovative ideas you have for automating processes.
Showcase Your Analytical Skills: In your application, don’t just list your skills—show us how you've used them! Provide examples of how you've transformed data into actionable insights or improved reporting processes in your previous roles. We love a good success story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets the attention it deserves. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Ligentia
✨Know Your Data Tools
Make sure you’re well-versed in the tools mentioned in the job description, like Tableau, Power BI, or Looker. Brush up on your SQL skills too, as they’ll likely come up during technical discussions.
✨Showcase Your Storytelling Skills
Prepare to demonstrate how you can turn complex data into compelling narratives. Think of examples where you've successfully communicated insights to non-technical stakeholders, as this will be crucial for the role.
✨Understand the Business Context
Research Ligentia and its industry. Familiarise yourself with supply chain/logistics KPIs and how they impact customer experience. This knowledge will help you align your answers with the company’s goals.
✨Be Ready for Innovation Discussions
Since the role involves leveraging AI for efficiency, be prepared to discuss any experience you have with AI/ML tools. Share specific examples of how you’ve used technology to improve processes or insights in previous roles.