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- Tasks: Engage with online communities and manage social media interactions.
- Company: Thriving social agency with a focus on community management.
- Benefits: Fully remote work, flexible shifts, and a supportive team environment.
- Why this job: Be the voice of unique communities and make a real impact in the digital space.
- Qualifications: Passion for social media, attention to detail, and excellent communication skills.
- Other info: Join a diverse team and enjoy structured onboarding and development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We're seeking a dynamic Community Agent to join a thriving social agency. You'll closely collaborate with the Community Management team to oversee our client social media platforms and their unique communities.
Your responsibilities encompass the full community engagement on social platforms – from embracing the channels' tone of voice to recognising & reviewing sentiments as well as tagging comments and clearing spam.
This is a fully remote role, operating on a 24/7 Monday to Sunday shift rotation. Please note that shifts will include night coverage from 10 PM to 6 AM as part of the rotation. Other shifts are 6 AM - 2 PM, 10:30 AM - 7:30 PM, 2 PM - 10 PM.
If you thrive in a fast-paced environment, are passionate about automotive and are excited about being the first point of contact for unique communities, this role is for you.
WHAT YOU DO- Act as the primary point of contact for the community, maintaining dialogue and fostering positive interactions.
- Embrace the brand channels' tone of voice to fit individual conversations & respond to highly varied tickets and situations in real-time.
- Monitor the community and swiftly address any crisis with appropriate measures.
- Enforce community guidelines and ensure compliance with established rules.
- Provide community support by addressing inquiries related to products, services, and customer service.
- Review, tag, and sentiment all user comments via a Social Media Management tool.
- You love everything digital and are always up-to-date with the latest trends.
- Experienced in using common social media tools and platforms.
- Attention to detail and ability to multitask.
- Excellent English in spoken and written form.
- Flexible to work minimum 24 hours per week in 24/7 rotating shift pattern, including weekend and night shift.
- Are UK based and have the rights to work in the UK.
- Interested in Automotive and Social Media are a great plus.
- Are available to start work in early January 2026.
- Working in an international and supradisciplinary team with top talents from different fields.
- Flexibility to work remotely - whether from home, the north pole or somewhere warmer.
- Structured onboarding, development & tools (Groove-In Buddy, Feedback talks, etc).
- Own Mac laptop provided.
- Generous pro-rata holiday allowance.
- A working environment that ensures fair and equal opportunities for all. We live and support diversity, openness and mutual respect and welcome new colleagues - regardless of nationality, ethnicity, origin, religion, age, gender, gender identity and sexual orientation.
Is it a Match? Apply now. We'd love to hear from you even if you do not fully meet all requirements listed above. Get in touch.
COMMUNITY AGENT in London employer: Liganova Mash Ltd.
Contact Detail:
Liganova Mash Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land COMMUNITY AGENT in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, join relevant groups on social media, and don’t be shy to slide into DMs. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that showcases your community management abilities. This could be a mock-up of how you'd handle a brand's social media or even a blog about the latest trends in automotive. Let your creativity shine!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to community management. Think about how you’d handle specific situations, like a crisis on social media. We want you to be ready to impress with your quick thinking and problem-solving skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are excited about joining our team and making a difference in the community!
We think you need these skills to ace COMMUNITY AGENT in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the automotive world and social media shine through. We want to see that you’re not just looking for a job, but that you genuinely care about engaging with communities and making a difference.
Tailor Your Tone: Make sure your written application reflects the brand's tone of voice. We’re all about positive interactions, so use friendly and approachable language that aligns with our community engagement style.
Highlight Relevant Experience: Don’t forget to mention any experience you have with social media tools and community management. We love seeing how you’ve tackled similar challenges in the past, so share specific examples that showcase your skills.
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. We’re looking for attention to detail, so proofread your work before hitting send!
How to prepare for a job interview at Liganova Mash Ltd.
✨Know the Brand's Voice
Before your interview, dive deep into the brand's social media channels. Understand their tone of voice and how they engage with their community. This will help you demonstrate your ability to embody that voice during the interview.
✨Showcase Your Passion for Automotive
Since this role is centred around the automotive industry, be prepared to discuss your passion for cars and how it relates to community engagement. Share any relevant experiences or insights that highlight your enthusiasm for the field.
✨Prepare for Real-Time Scenarios
Expect to be tested on your ability to handle real-time community interactions. Think of examples where you've successfully managed crises or tricky situations online, and be ready to discuss your thought process and actions.
✨Flexibility is Key
Given the 24/7 shift pattern, emphasise your flexibility and willingness to adapt to different working hours. Be honest about your availability and show that you're ready to embrace the unique challenges of a remote role.
