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- Tasks: Engage with online communities and manage social media interactions.
- Company: Thriving social agency with a dynamic team culture.
- Benefits: Remote work, flexible shifts, generous holiday allowance, and a Mac laptop provided.
- Why this job: Be the voice of unique communities and make a real impact in the automotive space.
- Qualifications: Fluent English, social media savvy, and a passion for digital trends.
- Other info: Join a diverse team and enjoy structured onboarding and development opportunities.
The predicted salary is between 13 - 16 £ per hour.
We are seeking a dynamic Community Agent to join a thriving social agency. You will closely collaborate with the Community Management team to oversee our client social media platforms and their unique communities. Your responsibilities encompass the full community engagement on social platforms – from embracing the channels' tone of voice to recognising and reviewing sentiments as well as tagging comments and clearing spam. This is a fully remote role, operating on a 24/7 Monday to Sunday shift rotation. Please note that shifts will include night coverage from 10 PM to 6 AM as part of the rotation. Other shifts are 6 AM - 2 PM, 10:30 AM - 7:30 PM, and 2 PM - 10 PM.
If you thrive in a fast-paced environment, are passionate about automotive, and are excited about being the first point of contact for unique communities, this role is for you.
What You Do:- Act as the primary point of contact for the community, maintaining dialogue and fostering positive interactions.
- Embrace the brand channels’ tone of voice to fit individual conversations and respond to highly varied tickets and situations in real-time.
- Monitor the community and swiftly address any crisis with appropriate measures.
- Enforce community guidelines and ensure compliance with established rules.
- Provide community support by addressing inquiries related to products, services, and customer service.
- Review, tag, and sentiment all user comments via a Social Media Management tool.
- You love everything digital and are always up-to-date with the latest trends.
- Experienced in using common social media tools and platforms.
- Attention to detail and ability to multitask.
- Excellent English in spoken and written form.
- Flexible to work a minimum of 24 hours per week in a 24/7 rotating shift pattern, including weekend and night shifts.
- Based in the UK and have the rights to work in the UK.
- Interested in Automotive and Social Media are a great plus!
- Available to start work in early January 2026.
- Working in an international and supradisciplinary team with top talents from different fields.
- Flexibility to work remotely - whether from home, the north pole, or somewhere warmer.
- Structured onboarding, development, and tools (Groove-In Buddy, Feedback talks, etc).
- Own Mac laptop provided.
- Generous pro-rata holiday allowance.
- A working environment that ensures fair and equal opportunities for all.
- We live and support diversity, openness, and mutual respect and welcome new colleagues - regardless of nationality, ethnicity, origin, religion, age, gender, gender identity, and sexual orientation.
Is it a Match? Apply now! We would love to hear from you even if you do not fully meet all requirements listed above. Get in touch.
COMMUNITY AGENT (Fluent in English) employer: Liganova Mash Ltd.
Contact Detail:
Liganova Mash Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land COMMUNITY AGENT (Fluent in English)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, join relevant groups on social media, and attend virtual events. The more connections you make, the better your chances of landing that Community Agent role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your community management experience. This could be a blog, a social media page, or even a mock-up of how you'd engage with a community. Let us see what you've got!
✨Tip Number 3
Prepare for the interview by practising common questions related to community engagement. Think about how you'd handle different scenarios and be ready to share your thoughts on the latest trends in social media. We want to see your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, go ahead and hit that apply button!
We think you need these skills to ace COMMUNITY AGENT (Fluent in English)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for social media and the automotive world shine through. We want to see that you’re not just looking for a job, but that you genuinely care about engaging with communities and making a difference.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Community Agent role. Highlight your familiarity with social media tools and any relevant experience in community management to catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Liganova Mash Ltd.
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's social media presence. Familiarise yourself with their tone of voice, recent campaigns, and community interactions. This will help you demonstrate your understanding of their values and how you can contribute to maintaining that unique community vibe.
✨Showcase Your Social Media Savvy
Be prepared to discuss your experience with various social media tools and platforms. Bring examples of how you've successfully engaged with communities in the past, especially in fast-paced environments. Highlight any specific metrics or outcomes from your previous roles to back up your claims.
✨Demonstrate Crisis Management Skills
Since the role involves monitoring and addressing crises, think of scenarios where you've had to handle difficult situations online. Prepare to share how you approached these challenges, what actions you took, and the results. This will show your potential employer that you're ready to tackle any issues that arise.
✨Be Ready for Shift Discussions
As this position requires flexibility with shifts, be honest about your availability. Discuss your willingness to work nights and weekends, and if possible, share any previous experiences with shift work. This will reassure them that you're committed to the role and can adapt to their scheduling needs.
