At a Glance
- Tasks: Lead the development of an innovative AI recruitment assistant for care providers.
- Company: Join Lifted, a rapidly growing people platform focused on social care.
- Benefits: Competitive salary, dynamic team environment, and opportunities for professional growth.
- Other info: Be part of a mission-driven team transforming the recruitment process.
- Why this job: Make a real impact in the care sector with cutting-edge technology.
- Qualifications: Proven experience in product management and a passion for user feedback.
The predicted salary is between 63000 - 77000 £ per year.
Lifted is the people platform for the frontline with a current focus on social care. We help care providers find and keep amazing people, so that everyone in the world can get the care they need from the right person at the right time. We are growing very fast, having grown from a team of 5 to 50 in less than 2 years, and working with 750 companies in the UK. The opportunity ahead of us is vast. The care market is doubling in the next 10 years and the people process is often still run on paper. It's a global challenge and we are rising to it. We are backed by leading investors Ada Ventures, Fuel Ventures and Form Ventures.
We are looking for a Senior Product Manager to own our ground-breaking AI recruitment assistant for care providers. That covers everything from the moment a candidate applies to the moment they start work: AI voice screening, interview scheduling, pre-employment compliance checks, and onboarding. The product combines voice AI, machine learning and compliance automation.
The technology team runs as two squads. The Hiring Squad owns screening and onboarding. The Visa Squad owns immigration and compliance. In six weeks in July, the team went from business case to a working voice AI screening agent with a values-based scoring rubric behind it. The first placements were made through that journey in the same month. The product works, it is early, it needs to scale, and parts of it will need course correction based on what we learn.
What Lifted expects from this role:
- Own the strategic vision, goals and roadmap of the product across AI screening and onboarding.
- Stay close to users. Seek out feedback from carers and providers and be the voice of the customer internally. Build trust with users by acting on their feedback quickly and visibly.
- Grow product engagement and customer love.
- Work to two horizons. First, take friction out of the current product and move it from MVP to minimum lovable product. Second, move it towards self-serve, because the volume of candidates the business intends to process cannot be handled any other way.
- Obsess over goals. Push the product hard while the compliance advantage still exists.
- Shape and drive squad rituals: cycle planning, product prioritisation, and product triage for the Hiring Squad.
- Document plans and requirements in high-quality Product Requirement Documents.
This is an experienced hire. The bar is someone who has run a product at this stage before and can work autonomously with their squad.
What you will own:
- The full candidate journey from application to first day at work, treated as one product rather than a set of features.
- The voice AI screening agent: adoption, completion rates, screening quality, and the values-based assessment behind the scoring.
- Further agentic solutions across the journey. Screening is the second agent in production, after the success of the onboarding agent.
- Integration of screening into the core platform, so interview outcomes, notes, and candidate records live in one place.
- Pre-employment compliance checks, including identity verification, documents, and references.
- Onboarding experience for both the carer and the provider.
- Support as a product research surface. Candidate issues are triaged for a fix, not patched one at a time.
What we are looking for:
- Experienced product manager. Has grown a product from early stage through to scale.
- Track record of rapid iteration on a live, early-stage product.
- Comfortable shipping agentic AI or LLM-based products in production. Understands evaluation and quality measurement, not just prompting.
- High levels of ownership.
- Leads their own research. Speaks to real users regularly and turns what they hear into actionable insights.
- Communicates clearly and manages stakeholder needs. Writes crisp PRDs that engineers can work with.
- Driven by data. Pulls and interprets their own numbers, and can explain how the insights are used to drive decision-making.
- Passion for our mission, and kindness.
Nice to have:
- Recruitment, HR tech, staffing, or marketplace experience is a strong advantage.
- UK care sector, or health and social care staffing.
- Self-serve and product-led growth experience.
- Voice or conversational product experience.
Senior Product Manager in City of London employer: Lifted
Lifted is an innovative and values-driven startup that is transforming the social care sector in the UK. As an Immigration Advisor, you will be part of a dynamic team dedicated to ethical recruitment and compliance, with opportunities for professional growth and development. Our supportive work culture fosters collaboration and embraces technology, making it an exciting place to build your career while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager in City of London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Lifted!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Lifted would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Lifted through your school's career services!
We think you need these skills to ace Senior Product Manager in City of London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Manager position at Lifted. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Lifted
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
