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For Companies At a Glance
- Tasks: Deliver high-quality lift maintenance, repairs, and exceptional customer service.
- Company: Join Liftec Express, a leading independent lift services provider in the UK.
- Benefits: Competitive salary, 25 days holiday, wellness support, and enhanced family policies.
- Other info: Enjoy a stable service route with varied, high-profile sites and a supportive team environment.
- Why this job: Be part of a growing team that values your engineering expertise and offers career development.
- Qualifications: NVQ Level 3 in Lift Service, Maintenance or Repair is essential.
The predicted salary is between 35000 - 45000 £ per year.
Technical Excellence. Customer Focus. Reliability in Motion. Are you an experienced Lift Service Engineer looking to join a forward-thinking, Private Equity-backed engineering services business where your expertise is truly valued? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of growth and value creation. We are now seeking a skilled Service Engineer to take ownership of a defined service route, delivering high-quality maintenance, fault-finding and repairs while ensuring exceptional customer service and equipment reliability.
The Role at a Glance:
- Service Engineer – Lift Maintenance & Repair
- Dartford
- Competitive Salary + Excellent Benefits Package
Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment.
Pedigree: Clients include national retail chains, major hospitals, large facilities management providers and MOD sites.
Culture: Safety, Ethics & Quality Focused.
Your Background:
- Lift Service / Call-Out Engineer
- Qualifications: NVQ Level 3 in Lift Service, Maintenance or Repair (essential)
Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. The business delivers installation, maintenance, repair and modernisation solutions across commercial, residential and public-sector environments – including prestigious and high-profile sites. As a Private Equity-backed organisation, Liftec is focused on operational excellence, safety, quality and sustainable growth. This is an opportunity to join a technically strong, supportive environment where engineering expertise is highly valued.
Ready to take the next step in your career? Reporting to the Service Delivery Manager, you will be responsible for the effective delivery of planned maintenance, repairs and breakdown response across your designated route. You will carry out planned preventative maintenance (PPM) to ensure all equipment remains safe, compliant and fully operational, while responding to breakdowns with a strong focus on fault diagnosis and first-time fix. Day-to-day, you’ll manage your own workload using digital field tools, ensuring accurate reporting and timely job completion. You’ll also identify additional repair or modernisation opportunities, supporting both customer outcomes and business growth. Working independently but as part of a wider team, you will maintain high standards of safety, quality and customer service at all times, while supporting neighbouring routes when required. Participation in an on-call rota will be required to provide emergency support outside normal working hours.
About You:
- An experienced Lift Service or Call-Out Engineer with a strong background in maintenance, fault-finding and repairs across a variety of lift equipment.
- NVQ Level 3 in Lift Service, Maintenance or Repair (essential).
- Strong electrical and mechanical fault-finding skills with the ability to diagnose and resolve issues efficiently.
- A solid understanding of health, safety and compliance requirements within lift engineering.
- Customer-focused, with clear and professional communication skills.
- Self-motivated and organised, comfortable managing your own route and workload.
- Confident using digital field service tools for real-time job management and reporting.
- A team player who is adaptable, reliable and solutions-focused.
- Full UK driving licence (essential).
Access to Discounts Platform.
Holiday – 25 days per year plus bank holidays – holiday year January to December.
Wellness (Day 1) - Employee Assistance Programme.
Death in Service (Day 1) 3 x Salary - Canada Life.
Sickness Scheme - Discretionary.
Family Policies - Industry-leading enhanced maternity and paternity provision subject to service.
Overtime paid Monday to Sunday/Bank Holidays at 2x (pre-approved).
Night call rota: standby payments applicable.
Engineer Incentive Scheme - Discretionary.
Radius Pay – detailed in Variable Pay Policy.
Why Join Liftec Express?
- Join a respected, PE-backed engineering business with strong growth ambitions.
- Stable service route with varied and high-profile sites.
- Opportunity to develop your technical expertise across diverse equipment.
- Be part of a team that values quality, reliability and customer satisfaction.
If you are a skilled Lift Service Engineer looking for your next opportunity within a growing and respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence.
Lift Service Engineer in Dartford employer: Liftec Express
Contact Detail:
Liftec Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Service Engineer in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the lift and escalator industry. Attend local meetups or trade shows, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and successes as a Lift Service Engineer. This can really set you apart during interviews and give potential employers a clear picture of what you bring to the table.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to lift maintenance and fault-finding. Practice explaining your thought process when diagnosing issues, as this will demonstrate your expertise and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Liftec Express.
We think you need these skills to ace Lift Service Engineer in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Lift Service Engineer. Focus on your qualifications, like your NVQ Level 3, and any specific skills in maintenance and fault-finding that match what we're looking for.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for lift engineering and customer service. Mention how your background aligns with our values of technical excellence and reliability in motion.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can diagnose issues efficiently and deliver first-time fixes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Liftec Express.
How to prepare for a job interview at Liftec Express
✨Know Your Technical Stuff
Make sure you brush up on your NVQ Level 3 knowledge and any specific lift systems you’ve worked with. Be ready to discuss your experience with maintenance, fault-finding, and repairs in detail. The interviewers will want to see that you can talk confidently about the technical aspects of the job.
✨Show Off Your Customer Focus
Since customer service is key for this role, prepare examples of how you've gone above and beyond for clients in the past. Think about situations where you resolved issues quickly or improved customer satisfaction. This will demonstrate that you understand the importance of reliability and service quality.
✨Be Ready for Problem-Solving Questions
Expect some scenario-based questions where you’ll need to showcase your fault diagnosis skills. Practice explaining your thought process when faced with a breakdown or maintenance issue. Highlight your ability to think on your feet and provide a first-time fix.
✨Familiarise Yourself with Digital Tools
Since you'll be using digital field tools for job management, it’s a good idea to mention any relevant software or apps you’ve used before. If you have experience with real-time reporting or managing workloads digitally, share that during the interview to show you’re tech-savvy and ready for the role.