IT Technician Apprentice

Location: EdCity, White City (W12 7TF) and Lift Aylward, North London (N18 1NB)

Salary: £22,760.17 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Hours: Full-time, 37 hours per week

Contract: Permanent

Start date: As soon as possible

This is a development opportunity for someone who is curious, motivated, and ready to build a career in IT. As an IT technician apprentice, you will learn on the job while supporting our schools and central teams with the technology that helps children thrive in every classroom, every day. You will join a supportive team of five, led by our IT support team leader, and work across our North London hub and EdCity. You will spend time both on site in schools and at our central office, gaining hands-on experience in a fast-paced, people-focused environment.

What this role is ideal for:

• Has a genuine interest in IT and technology
• Wants to learn, grow, and build a long-term career in tech
• Enjoys helping people and solving problems
• Can work well as part of a team and stay on track independently

Your apprenticeship and development:

You will work towards a Level 3 IT solutions technician apprenticeship, typically over around 21 months (depending on your experience and qualifications).

You Will Receive:

• A dedicated trainer who meets with you every two weeks
• Regular progress reviews and on-site observations
• Time built into your week for off-the-job learning (20% training time)
• Support to complete Maths and English functional skills, if needed

This is a practical, hands-on role where you will build confidence, technical skills, and professional experience from day one.

What you’ll be doing (with training and support):

• Help resolve day-to-day IT issues across our schools and central office
• Support Windows, Apple, and Chrome devices
• Assist with audio visual systems, device set-up, and software rollouts
• Keep accurate records in our service management and asset systems
• Provide friendly, clear customer service to colleagues and school teams
• Work with external partners when needed to fix or improve systems
• Visit schools across the trust to support IT solutions when required

Where you’ll work:

You will split your time between the hub (Lift Aylward) and EdCity, with travel to schools as needed. You will need to be able to commute to EdCity (White City Underground Station is nearby, with access to Central line and local bus routes). One study day per week, with flexibility.

What We’re Looking For:

• GCSE Maths and English (grades A–C or 4–9), or willingness to work towards functional skills
• Willingness to learn and develop
• Experience working as part of a team (this could be through work, education, sport, or volunteering)
• Good organisation and communication skills

We welcome applications from people at the start of their career or looking to take their first step into the IT profession.

Closing date: 17 February 2026

Who is Lift Schools?

We’re a diverse and inclusive network of schools with one clear mission: to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 58 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had. We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.

We Offer You:

• Comprehensive training: Access a wide range of developmental training to boost your career.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application. Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is in line with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.