This receptionist post sits in the student services team at Lift Maltings, an 11-16 school with around 900 students. The holder is the first point of contact for students, parents and visitors, handling sign‑in and attendance records, passing welfare concerns on under safeguarding procedures and giving first aid after training. The role is school‑based and works alongside pastoral and safeguarding staff through the school day. Visa sponsorship is not available.
What the job involves
- Greet and guide students, parents, carers, visitors and staff, and answer their enquiries
- Manage student sign‑in and sign‑out, including late arrivals and early departures, and keep attendance records current
- Recognise welfare concerns and refer them promptly under safeguarding procedures
- Give first aid after training, and keep accurate medical and incident records
- Answer calls and emails, arrange appointments and meetings, and support wider admin tasks
- Keep the student services area organised, safe and stocked with resources and supplies
What’s required
Qualifications
- GCSE maths and English at grade 4 or equivalent
Experience
- Experience in a customer‑facing or administrative role
Skills & knowledge
- Comfortable using IT systems to keep accurate, confidential records
- Calm, sensitive and professional handling of student welfare situations and enquiries
- Strong organisation, good time management and adaptability to changing priorities
- Builds positive relationships with students, parents and colleagues, and works well in a team
- Committed to student wellbeing, confidentiality and safeguarding, with a caring, patient and empathetic approach
Other
- Willing to undertake first aid and medication training
Nice to have
- Experience in a school, reception or student services setting
- First aid training
- Knowledge of safeguarding procedures
- Knowledge of attendance procedures
What’s offered
- High‑quality professional development
- Career progression within Lift Schools
- Wellbeing support
- Opportunities to connect and collaborate across the school network
- Free on‑site car parking
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Receptionist (Student Services) employer: Lift Maltings
Lift Maltings is an exceptional employer that prioritises the well-being and development of its staff while fostering a supportive and inclusive environment for students. With a strong commitment to employee growth, you will have access to ongoing training and professional development opportunities, all within a vibrant school community in Witham that values collaboration and innovation. Join us to make a meaningful impact on the lives of young people while enjoying a fulfilling part-time role with a dedicated team.
