At a Glance
- Tasks: Manage lettings, respond to enquiries, and ensure facilities are safe and ready for use.
- Company: Join Lift Maltings, a vibrant school with a commitment to community and education.
- Benefits: Competitive pay, comprehensive training, and lifestyle perks like gym discounts.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Be a key player in ensuring our school facilities are used effectively and safely.
- Qualifications: Strong organisational skills and a proactive attitude are essential.
The predicted salary is between 13 - 14 € per hour.
Lift Maltings is seeking a proactive and highly organised Lettings Officer to support and manage all aspects of our community lettings provision.
In this role, you will:
- Respond to lettings enquiries, provide clear information on availability and terms, and deliver excellent customer service throughout the booking process.
- Coordinate and manage the full lettings schedule, including bookings, contracts, amendments and record-keeping.
- Liaise with staff to ensure facilities are fully prepared, safe and ready for hirers, including overseeing set up, checks and takedown.
- Monitor lettings activity to ensure safeguarding, health and safety and site security procedures are followed at all times.
- Act as a keyholder for the academy, managing access, securing the site and responding to any on-site issues during lettings, including evenings and weekends where required.
Working hours: Shifts will take place on weekday evenings, 4:30pm-9:15pm, and/or during the day at weekends, depending on school lettings requirements.
About Lift Maltings: Lift Maltings is an 11-16 school based in Witham, Essex. Situated between the cities of Chelmsford and Colchester, the school has 900 students on roll and benefits from a modern, purpose-built site opened in 2011. With excellent transport links to London, our staff and students can take full advantage of the wealth of opportunities the capital provides. Free car parking facilities are available on site. Visits to the school are warmly encouraged.
For an informal discussion about the post, please contact Luke Harper, School Operations Manager.
Closing date: 7th June 2026
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is in line with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
Lettings Officer employer: Lift Maltings
Lift Maltings is an exceptional employer that prioritises the growth and well-being of its staff, offering comprehensive training and generous benefits including healthcare and lifestyle perks. Located in Witham, Essex, the school boasts excellent transport links to London, providing employees with access to a wealth of opportunities while fostering a supportive and inclusive work culture. Join us in making a meaningful impact in the community as a Lettings Officer, where your contributions will be valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Officer
✨Tip Number 1
Get to know the school and its community! Research Lift Maltings, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Lettings Officer, you'll be dealing with various enquiries and bookings. Role-play scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Connect with current or former staff at Lift Maltings on social media platforms like LinkedIn. They can provide insights into the role and even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about the opportunity. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Lettings Officer
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Lettings Officer and how your skills match up. This will help you tailor your application to show us why you're the perfect fit!
Show Off Your Customer Service Skills:As a Lettings Officer, you'll be dealing with enquiries and bookings, so it's crucial to highlight your customer service experience. Share examples of how you've provided excellent service in the past, and let us know how you can bring that same energy to our team!
Be Organised and Detail-Oriented:This role requires a lot of coordination and record-keeping, so make sure to emphasise your organisational skills. Mention any tools or software you're familiar with that can help manage schedules and bookings efficiently. We love a candidate who pays attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, it shows us you're keen on joining our team at Lift Maltings!
How to prepare for a job interview at Lift Maltings
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Lettings Officer role. Familiarise yourself with the responsibilities like managing bookings and ensuring safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As a Lettings Officer, excellent customer service is key. Prepare examples from your past experiences where you've successfully handled enquiries or resolved issues. This will demonstrate your ability to provide clear information and support throughout the booking process.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle situations like a last-minute booking change or a safety concern during an event. Practising these scenarios will help you articulate your problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure safety during lettings. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
