At a Glance
- Tasks: Be the welcoming face of our school, supporting students and families every day.
- Company: Join Lift Four Dwellings Academy, a rapidly improving school with a big heart.
- Benefits: Enjoy a competitive salary, well-being cash plan, pension scheme, and lifestyle perks.
- Other info: Flexible working opportunities and comprehensive training available.
- Why this job: Make a real difference in a nurturing environment while developing your career.
- Qualifications: Experience in admin or customer service, strong communication skills, and a passion for youth support.
The predicted salary is between 21906 - 22969 £ per year.
Location: Lift Four Dwellings, Quinton, Birmingham
Salary: SCP 5-8 £25,583.00 - £26,824.00, Actual Salary: £21,906.70 - £22,969.37
Hours: 37 hours per week, 39 weeks per year
Contract: Permanent
Are you a highly organised, professional and welcoming individual who enjoys working with young people and supporting a busy school community? We are seeking a Receptionist to join Lift Four Dwellings Secondary and play a key role as the first point of contact for students, families, staff and visitors. This is an exciting opportunity to join a rapidly improving school where every student is known, valued and supported to succeed.
Your new school, Four Dwellings Academy, is part of Lift Schools, a national trust of 59 schools across the country, including 10 schools in the Midlands. Led by Principal Claire Stoneman, the school has undergone significant transformation and improvement. We are proud to be known as a "small school with a big heart", where students are supported in a nurturing and ambitious environment.
Recent highlights include:
- Most improved school in South Birmingham for progress in 2024
- Among the most improved schools nationally
- A recent Good Ofsted judgement
- The best GCSE results in the school's history
Our school values are built around the Three R's:
- Respect - treating others with kindness and dignity
- Resilience - persevering through challenges
- Responsibility - taking ownership of our actions and our futures
These values underpin our culture and guide the way we support our students every day.
Your new role:
As a Receptionist, you will be the first point of contact for students, families, staff and visitors, providing a professional and welcoming front-of-house service for the academy. Working closely with the School Operations Manager and wider administration team, you will support the smooth day-to-day running of reception and wider school operations.
Key responsibilities include:
- Managing reception, visitor procedures and telephone enquiries
- Supporting attendance administration and student welfare
- Coordinating appointments, deliveries and meeting room bookings
- Supporting first aid provision and safeguarding procedures
- Assisting with school events and wider operational activities
- Providing clerking and administrative support to the Academy Council, including minute-taking and maintaining governance records
What you'll need to succeed:
We are looking for someone who:
- Has experience in an administrative or customer-facing role
- Has strong communication, organisational and IT skills
- Can remain calm and professional in a busy environment
- Works well independently and as part of a team
- Has a passion for supporting young people
- Understands the importance of safeguarding and confidentiality
- Experience working within a school environment or supporting meetings/governance processes would be advantageous.
Please note that sponsorship is not available for this position, and applicants must already have the right to work in the UK.
Who is Lift Schools?
We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 59 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had. We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.
We offer you:
- Comprehensive training: Access a wide range of developmental training to boost your career.
- Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
- Lifestyle perks: Enjoy discounted gym memberships and travel deals.
Ready to apply? Get in touch here. We can't wait to hear from you.
Closing date: 12th June 2026
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is in line with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
Receptionist employer: Lift Four Dwellings Secondary
Lift Four Dwellings Secondary is an exceptional employer, offering a nurturing and ambitious environment where every team member is valued and supported. With comprehensive training opportunities, generous benefits including a well-being cash plan and pension scheme, and a commitment to employee growth, you will thrive in a culture that prioritises respect, resilience, and responsibility. Join us in making a meaningful impact on the lives of young people in Birmingham, as part of a rapidly improving school community known for its dedication to excellence.
Contact Details:
Lift Four Dwellings Secondary Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the school! Research Lift Four Dwellings and its values. When you walk in for your interview, show that you understand their mission and how you can contribute to their community.
✨Tip Number 2
Practice your communication skills. As a Receptionist, you'll be the first point of contact, so role-play common scenarios with a friend. This will help you stay calm and professional under pressure.
✨Tip Number 3
Dress the part! First impressions matter, especially in a school environment. Wear something smart and approachable to convey professionalism and warmth.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our school values.
Tailor Your Application:Make sure to tailor your application to the specific role of Receptionist at Lift Four Dwellings. Highlight your relevant experience in administrative or customer-facing roles, and how it aligns with supporting our school community.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us easily understand your qualifications and why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our school there.
How to prepare for a job interview at Lift Four Dwellings Secondary
✨Know the School's Values
Before your interview, take some time to familiarise yourself with the school's values, especially the Three R's: Respect, Resilience, and Responsibility. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the school's culture.
✨Showcase Your Organisational Skills
As a Receptionist, you'll need to juggle multiple tasks. Prepare to discuss specific instances where you've successfully managed busy environments or handled various administrative duties. Highlight your ability to stay calm under pressure and how you prioritise tasks effectively.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle different situations with students, families, and visitors. Think about how you would approach difficult conversations or resolve conflicts. Practising these scenarios can help you feel more confident during the interview.
✨Understand Safeguarding Procedures
Since safeguarding is crucial in a school environment, be ready to discuss your understanding of safeguarding policies and why they matter. If you have previous experience in this area, share it! This shows your commitment to the well-being of students and your readiness for the role.
