Receptionist in Birmingham

Receptionist in Birmingham

Birmingham Full-Time 21907 - 22970 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the welcoming face of our school, supporting students and families daily.
  • Company: Join Lift Four Dwellings, a rapidly improving school with a big heart.
  • Benefits: Enjoy a competitive salary, well-being cash plan, pension scheme, and lifestyle perks.
  • Other info: Flexible working opportunities and comprehensive training available.
  • Why this job: Make a real difference in a nurturing environment while developing your skills.
  • Qualifications: Experience in admin or customer service, strong communication, and organisational skills.

The predicted salary is between 21907 - 22970 £ per year.

Location: Lift Four Dwellings, Quinton, Birmingham

Salary: SCP 5-8 £25,583.00 - £26,824.00, Actual Salary: £21,906.70 - £22,969.37 + well-being cash plan + pension scheme + additional Lift Schools benefits

Hours: 37 hours per week, 39 weeks per year

Contract: Permanent

Are you a highly organised, professional and welcoming individual who enjoys working with young people and supporting a busy school community? We are seeking a Receptionist to join Lift Four Dwellings Secondary and play a key role as the first point of contact for students, families, staff and visitors. This is an exciting opportunity to join a rapidly improving school where every student is known, valued and supported to succeed.

Your new school: Four Dwellings Academy is part of Lift Schools, a national trust of 59 schools across the country, including 10 schools in the Midlands. Led by Principal Claire Stoneman, the school has undergone significant transformation and improvement. We are proud to be known as a "small school with a big heart", where students are supported in a nurturing and ambitious environment.

Recent highlights include:

  • Most improved school in South Birmingham for progress in 2024
  • Among the most improved schools nationally
  • A recent Good Ofsted judgement
  • The best GCSE results in the school's history

Our school values are built around the Three R's:

  • Respect - treating others with kindness and dignity
  • Resilience - persevering through challenges
  • Responsibility - taking ownership of our actions and our futures

These values underpin our culture and guide the way we support our students every day.

Your new role: As a Receptionist, you will be the first point of contact for students, families, staff and visitors, providing a professional and welcoming front-of-house service for the academy. Working closely with the School Operations Manager and wider administration team, you will support the smooth day-to-day running of reception and wider school operations.

Key responsibilities include:

  • Managing reception, visitor procedures and telephone enquiries
  • Supporting attendance administration and student welfare
  • Coordinating appointments, deliveries and meeting room bookings
  • Supporting first aid provision and safeguarding procedures
  • Assisting with school events and wider operational activities
  • Providing clerking and administrative support to the Academy Council, including minute-taking and maintaining governance records

What you'll need to succeed: We are looking for someone who:

  • Has experience in an administrative or customer-facing role
  • Has strong communication, organisational and IT skills
  • Can remain calm and professional in a busy environment
  • Works well independently and as part of a team
  • Has a passion for supporting young people
  • Understands the importance of safeguarding and confidentiality
  • Experience working within a school environment or supporting meetings/governance processes would be advantageous.

Please note that sponsorship is not available for this position, and applicants must already have the right to work in the UK.

Who is Lift Schools? We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 59 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had. We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.

We offer you:

  • Comprehensive training: Access a wide range of developmental training to boost your career.
  • Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
  • Lifestyle perks: Enjoy discounted gym memberships and travel deals.

Ready to apply? Get in touch here. We can't wait to hear from you.

Closing date: 12th June 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Receptionist in Birmingham employer: Lift Four Dwellings Secondary

Lift Four Dwellings Secondary is an exceptional employer, offering a supportive and nurturing environment where every team member is valued. With comprehensive training opportunities, generous benefits including a well-being cash plan and pension scheme, and a commitment to employee growth, you will thrive in a culture that prioritises respect, resilience, and responsibility. Join us in making a meaningful impact on the lives of young people in Birmingham, where your contributions are recognised and celebrated.

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Contact Details:

Lift Four Dwellings Secondary Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Receptionist in Birmingham

Tip Number 1

Get to know the school! Research Lift Four Dwellings and its values. When you walk in for your interview, show that you understand their mission and how you can contribute to their community.

Tip Number 2

Practice your communication skills. As a Receptionist, you'll be the first point of contact, so role-play common scenarios with a friend. This will help you stay calm and professional during the real deal.

Tip Number 3

Dress the part! First impressions matter, especially in a school environment. Wear something smart and approachable to convey professionalism and warmth.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you on their radar. And remember, apply through our website for the best chance!

We think you need these skills to ace Receptionist in Birmingham

Organisational Skills
Communication Skills
Customer Service
IT Skills
Calmness Under Pressure
Teamwork
Independence

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for working with young people and being part of our school community.

Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences match what we're looking for. Use specific examples from your past roles that demonstrate your organisational and communication skills.

Keep It Professional:While we love a friendly tone, remember to keep your application professional. Check for spelling and grammar mistakes, and make sure your formatting is neat and tidy. First impressions count!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our school there!

How to prepare for a job interview at Lift Four Dwellings Secondary

Know the School's Values

Before your interview, take some time to familiarise yourself with the school's values, especially the Three R's: Respect, Resilience, and Responsibility. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the school's culture.

Showcase Your Organisational Skills

As a Receptionist, you'll need to juggle multiple tasks. Prepare to discuss specific instances where you've successfully managed busy environments or handled various administrative duties. Highlight your ability to stay calm under pressure and how you prioritise tasks effectively.

Prepare for Customer Interaction Scenarios

Expect questions about how you would handle different situations with students, families, and visitors. Think about how you would create a welcoming atmosphere and resolve any issues that may arise. Practising these scenarios can help you feel more confident during the interview.

Understand Safeguarding Procedures

Since safeguarding is crucial in a school environment, be prepared to discuss your understanding of these procedures. Familiarise yourself with basic safeguarding principles and be ready to explain how you would ensure the safety and well-being of students in your role.