Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive sales by qualifying leads and ensuring smooth transitions from marketing to sales.
- Company: Join TELUS Health, a global leader in health and well-being technology.
- Benefits: Enjoy flexible remote work, competitive salary, and comprehensive health benefits.
- Why this job: Make a real impact on people's health while developing your sales skills.
- Qualifications: Sales experience, strong communication skills, and CRM proficiency required.
- Other info: Be part of a diverse, innovative team focused on improving lives.
The predicted salary is between 28800 - 48000 £ per year.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. TELUS Health supports the total health and well-being of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform offered through our Integrated Health Solutions.
We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.
We’re looking for a highly motivated and results-driven Sales Development Representative (SDR) to join our team. In this critical role, you will be responsible for driving the initial stages of our sales funnel, qualifying leads quickly and efficiently, and ensuring a seamless transition from marketing-qualified leads (MQLs) to sales-qualified leads (SQLs). You will work closely with both marketing and sales teams to ensure that the follow-up process is timely, effective, and aligned with business goals.
What You’ll Do:
- Fast Lead Handover: Work closely with the marketing team to quickly qualify MQLs and ensure fast handover to the right team members for further engagement. Your role is critical in converting MQLs to SQLs within the first 24 hours, ensuring no opportunity is lost.
- Lead Qualification & Follow-up: Reach out to new leads as soon as they enter the funnel, whether from inbound interest, events, or marketing campaigns. Attend events and engage in follow-up to ensure timely feedback and initiate the next steps in the sales process.
- Generate Interest and Build Relationships: Understand prospects' needs and identify the best fit for our solutions, fostering relationships through phone calls, emails, and online demos.
- Research & Targeting: Research potential clients, identify key decision-makers, and develop personalised outreach strategies to capture interest.
- Database Management: Maintain an organised, up-to-date database of prospects, ensuring that all interactions are logged in the CRM and all information is accurate and actionable.
- Collaborate with Sales Teams: Collaborate with the sales team to ensure smooth handover of qualified leads and provide valuable insights about prospects and challenges. Support the team in building the pipeline and ensuring opportunities are followed up effectively.
- Provide Feedback to Marketing: Communicate any insights on the quality of leads, potential challenges, and opportunities to improve the lead generation process.
- Use Salesforce: Leverage Salesforce to track lead status, manage tasks, and ensure the smooth flow of prospects through the sales pipeline.
- Reporting & Performance Tracking: Regularly update senior leadership with performance metrics and sales pipeline status.
What You Bring:
- Sales Development Experience: Proven track record in sales development or a similar role, with a strong focus on lead qualification and fast handover from marketing to sales.
- Outbound & Inbound Expertise: Experience in handling high-volume outbound calls and emails, with a keen understanding of how to engage prospects quickly and effectively.
- CRM Proficiency: Strong experience with Salesforce (or similar CRM tools), ensuring that you can track and manage your leads and activities effectively.
- Communication Skills: Excellent verbal and written communication skills, with the ability to engage and build rapport with prospects quickly.
- Goal-Oriented: Motivated by targets and deadlines, with a proven ability to meet or exceed monthly and quarterly KPIs.
- Organised & Efficient: Strong organizational skills and attention to detail to manage multiple leads, ensure timely follow-up, and keep prospects moving through the sales funnel.
- Team Collaboration: Ability to work effectively with both marketing and sales teams to ensure that MQLs are handled promptly and moved through the funnel with efficiency.
- Relationship Building: Ability to connect with people, understand their needs, and provide solutions that meet their goals.
- Experience with EAP, Insurance, or Group Benefits (Bonus): Experience in Employee Assistance Programs, insurance, or group benefits is a plus but not required.
What We Offer:
- Sales incentive plan
- Comprehensive sales training programme
- Flexible working arrangements: Enjoy the freedom of fully remote work from anywhere in the UK, or choose a hybrid model with access to our Glasgow and London offices.
- Pension
- Private Medical Insurance including Digital GP
- Healthcare Cash Plan - claim back dental bills or the cost of new glasses
- Dental Plan
- Life Insurance
- Group Income Protection
- 24 days annual leave and two extra wellbeing days per year, in addition to 8 bank holidays
- Access to hundreds of perks including cashback offers and discounted gift cards on your favourite brands, discounted cinema tickets and more
- Employee Assistance Programme (EAP) provided in a fully confidential manner to ensure you get the support you need
A bit about us: We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
Sales Development Representative employer: Lifeworks
Contact Detail:
Lifeworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative
✨Tip Number 1
Get to know TELUS Health and their mission. When you understand what they stand for, you can tailor your conversations to show how you can contribute to their goals. This will make you stand out as a candidate who truly gets the company.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus in the job hunt.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Sales Development Representative. Highlight your lead qualification skills and how you can help convert MQLs to SQLs quickly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the TELUS Health team.
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Development Representative role. Highlight your relevant experience in lead qualification and sales, and show us how you can contribute to our mission at TELUS Health.
Showcase Your Communication Skills: Since this role is all about engaging with prospects, let your communication skills shine through in your application. Use clear, concise language and make sure to proofread for any errors before hitting send!
Demonstrate Your Goal-Orientation: We love candidates who are driven by targets! Share specific examples of how you've met or exceeded KPIs in previous roles. This will help us see your results-driven mindset right from the start.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Lifeworks
✨Know Your Product Inside Out
Before the interview, make sure you understand TELUS Health's offerings and how they empower individuals. Familiarise yourself with their digital well-being platform and Employee Assistance Program. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to their mission.
✨Showcase Your Lead Qualification Skills
Prepare examples from your past experiences where you successfully qualified leads and ensured a smooth handover. Be ready to discuss specific strategies you used to convert MQLs to SQLs quickly. This will highlight your ability to meet the fast-paced demands of the Sales Development Representative role.
✨Demonstrate Strong Communication Skills
Practice articulating your thoughts clearly and confidently. Since this role involves engaging prospects through calls and emails, showcase your verbal and written communication skills during the interview. Consider role-playing scenarios to prepare for potential questions about how you would approach lead engagement.
✨Emphasise Team Collaboration
TELUS Health values teamwork, so be prepared to discuss how you've collaborated with marketing and sales teams in the past. Share specific instances where your teamwork led to successful outcomes, and express your enthusiasm for working closely with others to drive results in this new role.
