At a Glance
- Tasks: Provide face-to-face short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a global leader in health and well-being services.
- Benefits: Collaborative culture, career growth, and the chance to make a real impact.
- Why this job: Help improve lives and workplaces through meaningful counselling solutions.
- Qualifications: Accredited counselling qualifications and experience in short-term models required.
- Other info: Be part of a diverse team dedicated to innovation and health improvement.
The predicted salary is between 36000 - 60000 £ per year.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.**About the role**We\’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.**Key Responsibilities:*** Manage online referrals promptly* Provide short-term counseling (3-8 sessions) to clients* Offer timely written/verbal feedback and case notes* Report risk events to the Case Management Team**Qualifications and Requirements:*** BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent* If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours* Ability to work within a short-term counseling model in an EAP context* Professional indemnity insurance of at least £1,000,000* Registered with the Information Commissioner\’s Office (ICO) as a Data Controller* Access to a suitable, dedicated consulting room with appropriate privacy and waiting area* IT literacy, including proficiency with Microsoft Word, email, and online systems* Understanding of organizational dynamics and workplace issues* Ability to work collaboratively with the Case Management teamWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Being part of the team at TELUS Health is more than a job; it’s a career-defining experience.It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way.**A place to experience more**Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.**Talented people who care**Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.**Work that matters**Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care. #J-18808-Ljbffr
Independent EAP Counsellor Hitchin, Stevenage, UK employer: Lifeworks
Contact Detail:
Lifeworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor Hitchin, Stevenage, UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the counselling field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research TELUS Health and understand their mission and values. Tailor your responses to show how your experience aligns with their focus on health and well-being.
✨Tip Number 3
Practice your counselling skills in mock interviews. Get a friend or colleague to role-play as a client, so you can demonstrate your approach to short-term counselling and case management.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the TELUS Health team.
We think you need these skills to ace Independent EAP Counsellor Hitchin, Stevenage, UK
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your relevant experience in short-term counselling and any specific qualifications that match what we’re looking for. This shows us you’re serious about joining our team!
Showcase Your Skills: Don’t forget to mention your IT literacy and experience with online systems. We value tech-savvy counsellors who can manage online referrals efficiently, so let us know how you’ve used technology in your practice.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to your counselling approach and how you handle case notes and feedback.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a difference in people’s lives!
How to prepare for a job interview at Lifeworks
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the role. Brush up on your short-term counselling techniques and be ready to discuss how you manage online referrals and collaborate with case management teams.
✨Showcase Your Experience
Prepare to share specific examples from your past work that highlight your qualifications. Talk about your counselling hours, any relevant accreditations, and how you've successfully navigated workplace issues in previous roles.
✨Be Personable and Professional
Since this role is all about providing support, it’s crucial to demonstrate your interpersonal skills. Practice being warm and approachable while maintaining professionalism, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about TELUS Health's approach to EAP services and their collaborative culture. This shows your genuine interest in the company and helps you gauge if it’s the right fit for you.